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Kaley25797717w4rq
Participant
November 10, 2022
Question

Lightroom Classic Crashing

  • November 10, 2022
  • 1 reply
  • 75 views

I went to open my lightroom app on my computer and it will open for a few seconds and then crash. I tried several times and even restarted my computer. I unistalled it and re-installed and it still crashed. In the creative cloud it is showing that Lightroom is upto date with the newest version. I purchased Lightroom Classic 6 back in 2014. 

I have gone to my control panal - programs - programs and features - unistalled Microsoft C++ 2005, 2008, and 2010 and re installed like Adobe told me to do. I repaired the 2012, 2013 and 2015 part of it as well and restarted my computer. It is still crashing as soon as I open it up. I am at a loss of what to do next. Any ideas? 

I have a Windows PC

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1 reply

Rob_Cullen
Community Expert
Rob_CullenCommunity Expert
Community Expert
November 10, 2022

"Lightroom Classic 6". Do you pay a monthly/yearly subscription fee?

If not, then you are using a Perpetual version of Lightroom 6.x for which there has been reports of failures and errors in the forums.

Download the last version 6.14 (which is reported to be 'stable' ) at this link-

Lightroom 6 End of Support

Otherwise post back with more information about your Lr Version and Windows Version.

 

 

Regards. My System: Windows-11, Lightroom-Classic 15.1.1, Photoshop 27.3.1, ACR 18.1.1, Lightroom 9.0, Lr-iOS 10.4.0, Bridge 16.0.2 .
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