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clydefrog
Participant
Mar 19, 2025 7:47 PM UTC
Question

Lightroom Classic Crashing on Startup

I left town for 10 days, it was working fine the day I left. Came back and tried to open LRC and it froze. I force quit after a few minutes, sent a crash report, and tried again. It kept freezing. I restarted my computer, uninstalled and reinstalled LRC, and cannot think of what to do next. PS and LR are working fine.

 

Macbook Pro, M3 Max, Sequoia 15.3.1

LRC Version 14.2

6 replies

oakland_Mike
Inspiring
Apr 24, 2025 4:06 AM UTC

I am having this problem. I have restarted, reinstalled the app, tested integrity on start, etc.

 

MacBook Pro, M1, Sequoia 15.4.1

LRC version 14.2

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WAVMike
Participating Frequently
Apr 6, 2025 12:17 PM UTC

Having had the same issue about a month ago, I resolved by uninstalling LrC and reinalling. I am haveing the same issue again, although that method is no longer working on my MacStudio OS 15.3.2. If you find a working resolve, please post.

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GoldingD
Legend
Mar 19, 2025 8:29 PM UTC
 I force quit after a few minutes, 

And did you deal with the resultant lock file before attempting to start LrC?

 

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Rikk Flohr-Retired
Adobe Employee
Mar 19, 2025 7:51 PM UTC

We’ve reviewed the email address you use with this forum and found no crash reports in our system.

 

Did you see a crash dialog?

Do you use a different email address when filling out the crash report?

Was the crash dialog Adobe’s? Apple’s?

 

 

 

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Rikk Flohr: Adobe Photography Org
clydefrog
clydefrogAuthor
Participant
Mar 19, 2025 7:56 PM UTC

I did, I used this email address and am sure it was Adobe's. I just relaunched so I could send another one but it opened this time...

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Rikk Flohr-Retired
Adobe Employee
Mar 19, 2025 8:12 PM UTC

The next time you experience this crash, fill out the dialog completely, screenshot it, submit it, and then post the screenshot in this thread. 

 

Thank you.

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Rikk Flohr: Adobe Photography Org