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Participant
February 2, 2018
Answered

Lightroom Classic Crashing when importing from SD card

  • February 2, 2018
  • 3 replies
  • 1237 views

I'm running Lightroom Version CC 2015.7, the most current version I can update to,  Starting a few weeks ago, every time I try to import from the SD card slot on my iMac, Lightroom immediately crashes.  This does not occur when I import from my XQD card when it is inserted into an adapter which is plugged into a USB slot.  Any suggestions?

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    3 replies

    garethj97185407
    Participant
    February 3, 2018

    Thanks for this.

    Mine is actually built in, but I don't think it's this.  I can access the card through windows without any difficulty and - when the import actually starts - it's quite fast,

    garethj97185407
    Participant
    February 2, 2018

    I have a similar problem.  When I open the import dialogue, it is very slow and often crashes.  So it might take 30 - 60 seconds for the import dialog to populate.

    It takes a long time to respond when I hit the import button, if - indeed - it responds at all.

    Resetting the preferences doesn't help.

    This problem seems to have developed in the last month so.

    This is a major problem

    dj_paige
    Legend
    February 3, 2018

    One possible cause is that your hardware (card reader/card/USB Cable) has gone bad. Try different hardware.

    kglad
    Community Expert
    kgladCommunity ExpertCorrect answer
    Community Expert
    February 2, 2018
    marc.huntAuthor
    Participant
    February 3, 2018

    This was the fix.  Simple.  Thanks!!

    kglad
    Community Expert
    Community Expert
    February 3, 2018

    you're welcome.