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Participant
November 7, 2019
Question

Lightroom Classic Erased My Presets

  • November 7, 2019
  • 2 replies
  • 378 views

I just installed new update to Lightroom Classic and all my previews and presets are gone, all the wedding photos I was currently working on are "unsupported or damaged", WHAT HAPPENED?  I'm not tech savvy. 

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2 replies

GoldingD
Legend
November 7, 2019

What Operating System?

 

 

Participant
November 7, 2019

MacOS Catalina 10.15, everything was working fine before I updated Lightroom Classic...

Participant
November 7, 2019

I also just tried to import all the raw files once again and it's showing that I've already imported them, but I am unable to edit or do anything witht them because it says they are "unsupported or damaged"??????

Nancy OShea
Community Expert
Community Expert
November 7, 2019

Lost Preset Video

Nancy O'Shea— Product User & Community Expert
Participant
November 7, 2019

Thank you, but my CR2 files are still saying they are "unsupported or damaged"?