Lightroom Classic Error 224

Forum|Forum|8 months ago
August 4, 2025
4 replies
700 views

I have been getting Error 224 when opening the newest release of LRC 14.4. I am using Window 11. After looking for online solutions it looks like the solution has to do with not connecting the the Adobe servers. It works fine when I install the previous version 14.3.1 Any resolution or how to contact support. Chat is AI and no help at all.

Windows

R

Rishabh349081671o70

Adobe Employee

Hello Arlen,

Please try this - Open creative cloud and sign out > restart the device > close all the adobe items from the task manager > in the windows search > search for credential manager > click on windows credentials > remove all the adobe items > open creative cloud again and sign in and check.

Rob_Cullen

Community Expert

There is a Help page for Error 224-

https://helpx.adobe.com/download-install/kb/licensing-errors.html#error224

Regards. My System: Windows-11, Lightroom-Classic 15.1.1, Photoshop 27.3.1, ACR 18.1.1, Lightroom 9.0, Lr-iOS 10.4.0, Bridge 16.0.2 .

A

arlen_0853Author

Participating Frequently

Rob_Cullen I tried this twice, including restarting the computer. No luck. 😞

dj_paige

Legend

What is the complete unedited word-for-word error message?

A

arlen_0853Author

Participating Frequently

Sorry, Lightroom Classic has encountered an error and needs to close.

You will not be able to use Lightroom Classic at this time. Please contact Customer Support and use the reference code 224 for more information on how to resolve this issue.