Skip to main content
Participant
November 4, 2025
Question

Lightroom Classic error : "Some masking models are downloading. Please try again later"

  • November 4, 2025
  • 4 replies
  • 413 views

Anyone still having problems with "some masking models are downloading. please try again"? In any version of Lightroom. I may have a solution based on what I found.after trying several things and finally succeeded for the download problem that stopped at 0%.

4 replies

johnrellis
Legend
May 17, 2026

[View this post in your web browser. It contains formatting and images that don't appear in email.]

 

LR’s English translation of that message is, “Some AI models are downloading. Please try again later.”

 

Try the troubleshooting steps posted by an Adobe employee here:

https://community.adobe.com/questions-675/lightroom-classic-error-some-masking-models-are-downloading-please-try-again-later-983943?postid=4043783#post4043783

 

If that doesn’t help, then please do the LR menu command Help > System Info, click the Copy button in the upper right corner, and paste into your reply here, so we can see exactly which versions of hardware and software LR thinks you're running and important LR options that are set.

 

 

Participant
May 17, 2026

Tras la última actualización de Lightroom Classic no puedo usar mis presets. Se me abre una ventana  diciéndome que se están descargando algunos modelos de IA, pero no descarga nada, se queda en 0%:

 

 

Un saludo.

Community Manager
November 12, 2025

Hi @Oneshoo.std!

Just checking in to see if you're still running into that issue. Let me know when you get a chance!
Thanks so much,
Alek

*(If you mention me with an @, like @Aleke, I’ll get a notification and can respond faster.)*
Sameer K
Community Manager
Community Manager
November 4, 2025

Hey, @Oneshoo.std. Welcome to the Lightroom Classic Community. I'll help you figure this out. 

What version of Lightroom Classic are you working on? 

 

Please try this and let me know how it goes. 

1 - Uninstall Lightroom Classic from the Creative Cloud desktop app. 

2 - Restart the machine. 

3 - Install Lightroom Classic again

4 - Make sure you either Launch Lightroom Classic from the Creative Cloud desktop app, or

5 - Go to Lightroom installation folder, C drive > Program Files > Adobe > Lightroom Classic > Lightroom.exe > right-click Run as Administrator and check if the issue exists. 

 

Let me know how it goes. Thanks!
Sameer K
(Type '@' and type my name to mention me when you reply)