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jeffb59141890
Participating Frequently
November 29, 2019
Answered

Lightroom Classic External Drive Issue

  • November 29, 2019
  • 17 replies
  • 1344 views

I have Lightroom Classic (updated as of this morning) running on a 2015 iMac and am trying to move most of my folders to an external drive.  The problem is that Lightroom will not recognize the new external drive in the Folders View.  I can see it in the list when I import items but it's not showing up on the Folders View list.  I have imported images to the new external drive so it's not due to zero interaction.

 

I tried to do an "end run" by copying all the folders I wish to move from my internal drive to my new external drive.  I then right clicked on the folder in Folders View and selected "Update Folder Location" and selected the copied folder on the external drive as it will show up in its Finder-type dialog box.  All the files then became "missing" files as it apparently didn't recognize the external drive even though it was an option at that point.  

 

I'm just not sure why it's not showing up in the Folders View.  Does anyone have any idea what is going on here?

Correct answer johnrellis

"I have imported images to the new external drive"

 

By "importing to", do you mean you imported from, say, an SD card, using Move or Copy and setting the destination in the Import window to be the external drive?

 

I was suggesting something different: Use Finder to place a test photo in a folder on the drive, and then import with the Add option, setting  the source set to that folder.

 

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17 replies

jeffb59141890
Participating Frequently
November 29, 2019

John...I have already imported photos from the new drive twice (stated in original post).  It is still not showing up.  

johnrellis
Legend
November 29, 2019

Try importing a test photo from a folder on the external drive.  Does the import succeed, and if so, does the external drive show up in the Folders panel?

 

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GoldingD
Legend
November 29, 2019
jeffb59141890
Participating Frequently
November 29, 2019

Johan...using High Sierra currently.

jeffb59141890
Participating Frequently
November 29, 2019

Sure thing.  First ten lines of system info:

 

Lightroom Classic version: 9.0 [ 201910151439-b660523e ]
License: Creative Cloud
Language setting: en-US
Operating system: Mac OS 10
Version: 10.13.6 [17G9016]
Application architecture: x64
Logical processor count: 4
Processor speed: 3.3 GHz
Built-in memory: 24,576.0 MB
Real memory available to Lightroom: 24,576.0 MB

JohanElzenga
Community Expert
Community Expert
November 29, 2019

Are you using MacOS Catalina? Make sure Lightroom has all the permissions it needs:

 

-- Johan W. Elzenga
johnrellis
Legend
November 29, 2019

Please copy here the first ten lines from the menu command Help > System Info, which will let us know precisely which LR and OS you're running.

 

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