Participant

Answered

Lightroom Classic fails to launch.

Forum|Forum|1 year ago
December 4, 2024
3 replies
348 views

About 3 weeks ago, LRC 14.0.1 simply failed to launch. Before this it was working fine.

I have uninstalled and reinstalled it a couple of times and tried rolling back to previous versions (13.5.1 & 14.0), but no luck.

I don't get any error message and can see the app running in task manager, but nothing happens.

Any suggestions how to trouble shoot this?

Could it be to do with a windows update? I'm running W11 Pro 10.0.22631 Build 22631 on an i7 Dell XPS with 16GB RAM

Thanks,

Chris

App installs and updates

This topic has been closed for replies.

Correct answer AxelMatt

Try resetting the preferences of Lightroom Classic: How to reset Lightroom Classic preferences (adobe.com)

It's recommended to backup your preferences before you reset the preferences to the default settings:

https://helpx.adobe.com/lightroom-classic/kb/preference-file-and-other-file-locations.html

AxelMatt

Correct answer

Community Expert

Try resetting the preferences of Lightroom Classic: How to reset Lightroom Classic preferences (adobe.com)

It's recommended to backup your preferences before you reset the preferences to the default settings:

https://helpx.adobe.com/lightroom-classic/kb/preference-file-and-other-file-locations.html

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 6 - Topaz Photo AI

F

FirehangerAuthor

Participant

Nice one, that worked, along with deleting the lock file!

⁣

GoldingD

Legend

Using Windows File Explorer, bring up the folder your catalog is in, take a screenshot of that info and paste into a reply. Suspecting a lock file.

F

FirehangerAuthor

Participant

Yeah, I investigated that previously and it looked like it was the issue, however deleting the lock file didn’t help it launch.

I’ve now tried deleting the preferences, rebooting, and then deleting the lock file and this seems to have done this trick!!

kglad

Community Expert

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

<"moved from cc desktop bugs">

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