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rhp1970
rhp1970
Participant
November 2, 2023
Answered

Lightroom Classic for Mac crashing on launch

  • November 2, 2023
  • 2 replies
  • 1240 views

I have not opened Lightroom Classic on my Mac recently--not since it was updated to v13.0.1--and today when I attemtped to open it, to export some JPEGs from RAW files, it crashed immediately.

 

I think this is the relevant info (with a unique folder name removed and replaced by <...>):

 

Termination Reason: Namespace DYLD, Code 1 Library missing
Library not loaded: @6878337_path/../Frameworks/ahclient.framework/Versions/A/ahclient
Referenced from: <...> /Applications/Adobe Lightroom Classic/Adobe Lightroom Classic.app/Contents/MacOS/Adobe Lightroom Classic
Reason: tried: '/Applications/Adobe Lightroom Classic/Adobe Lightroom Classic.app/Contents/Frameworks/ahclient.framework/Versions/A/ahclient' (code signature invalid in <...> '/Applications/Adobe Lightroom Classic/Adobe Lightroom Classic.app/Contents/Frameworks/ahclient.framework/Versions/A/ahclient' (errno=1) sliceOffset=0x000A0000, codeBlobOffset=0x0008B200, codeBlobSize=0x00004220), '/System/Library/Frameworks/ahclient.framework/Versions/A/ahclient' (no such file, not in dyld cache)
(terminated at launch; ignore backtrace)

 

Should I uninstall and reinstall?

    This topic has been closed for replies.
    Correct answer rhp1970

    I ended up using the "other versions" option to revert to 13.0 from 13.0.1 and now it works again.

    Thanks for the suggestion, @Rikk Flohr: Photography , that is what made me think of this because it other versions is in the <...> menu in the Creative Cloud interface. 

    2 replies

    rhp1970
    rhp1970AuthorCorrect answer
    Participant
    November 2, 2023

    I ended up using the "other versions" option to revert to 13.0 from 13.0.1 and now it works again.

    Thanks for the suggestion, @Rikk Flohr: Photography , that is what made me think of this because it other versions is in the <...> menu in the Creative Cloud interface. 

    Rikk Flohr_Photography
    Community Manager
    Rikk Flohr_PhotographyCommunity Manager
    Community Manager
    November 2, 2023

    It is likely that it was the reinstall that cured it not the version you reinstalled. Given the known issue for people who downloaded 13.0.1 due to a server issue. Reinstall of 13.0.1 would likely work as well. 

    Rikk Flohr: Adobe Photography Org
      B
      br_technologist
      Participant
      November 11, 2023

      My symptoms were identical to the original poster's.  I reinstalled 13.0.1 and the problem was indeed fixed.  Thank you.

      Rikk Flohr_Photography
      Community Manager
      Rikk Flohr_PhotographyCommunity Manager
      Community Manager
      November 2, 2023

      Yes.

      Clean Lightroom Install Procedure

      Close Lightroom

      Restart the computer

      Use the Adobe Creative Cloud App to uninstall Lightroom

      Restart the computer

      Install Lightroom via the Creative Cloud App without launching any other programs.

      Restart the computer

      Launch Lightroom

      Wait 5 minutes

       

      Rikk Flohr: Adobe Photography Org
        Fernando s magrane
        Fernando s magrane
        Known Participant
        November 4, 2023

        Rick, I followed your steps on my brand-new MacBook Pro and still acting the same way; once the splash screen shows for a second crashes  
        The computer has the latest iOS 14.1
        Advice? 

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