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richardn81299187
Known Participant
August 3, 2024
Question

Lightroom Classic forces restart

  • August 3, 2024
  • 2 replies
  • 288 views

I'm running a 2023 MacBookPro with an M2Pro chip, Sonoma 14.5. Every time I open Lightroom Classic 13.4, it stalls, the evil wheel appears, and I am forced to force quit the app.  Further tries result in nothing. If I restart the computer, Lightroom Classic then works perfectly, until the next time I open it again after closing it. I imagine this is not a new problem, but it started for me a few months ago after no upgrade by Apple or Adobe. What do I do now? And Apple is about to launch 14.6. This is silly.

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2 replies

GoldingD
Legend
August 4, 2024

It sounds like LrC is leaving something behind in the MACOS Kernel in the authors MAC that prevents LrC from properly starting. And a restart of the MAC clears out the Kerenel and LrC can then start.

 

As this appears to be very unique, perhaps hardware going bad?

 

Not a MACOS user, so take that hunch with a grain of salt.

 

 

richardn81299187
Known Participant
August 4, 2024

I have had no kernel panic restarts or any other computer issues. Would anyone recommend re-downloading the Lightroom Classic app?

 

richardn81299187
Known Participant
August 11, 2024

This was not resolved by anything definitive, it just has not happened since.

 

 

GoldingD
Legend
August 4, 2024
  1. Have you considered resetting the preference file?
  2. What hard drive is your catalog on, is the hard drive failing?
  3. If your catalog is on an external hard drive, do you have a connection issue?
  4. If your catalog is on a NAS, or other network share, or Cloud, why?
  5. Have you attempted creating a new catalog, and seeing if that catalog behaves upon repeated LrC starts?Perhaps your catalog is getting corrupted.  Consider using the alternate method of opening LrC (At the MAC, press and hold down the OPTION key, and click on the LrC startup icon.) and selecting New Catalog.
  6. This should not be the issue, as other MACOS 14.5 members would have the same problem. Unless your GPU is failing, Does turning off use GPU in /preferences/Performance help?

 

richardn81299187
Known Participant
August 4, 2024

I'm not sure what you are talking about, sorry. Please explain.