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Participant
September 4, 2025
Question

Lightroom classic freezes

  • September 4, 2025
  • 1 reply
  • 118 views

Using v 14.5.1 and windows 11, when I open LR, the first screen loads then freezes the whole computer, mouse doesn't work, can't close the program or switch to another window.  Must close LR be using ctrl, alt, del key combo and restarting windows.

1 reply

KR Seals
Community Expert
Community Expert
September 4, 2025

I had this issue. It turned out to be a corrupt catalog that was caused by bad ram in a newly built computer.

First of all, in the Lightroom Classic folder, delete any and ONLY any file ending in .lock.

Then try your most recent backup. If that is a backup made by Lightroom Classic, you will find that it's a zip file. Unzip it. Then in the Lightroom Classic folder rename the  current catalog that is not opening. After that, copy the unzipped backup to the Lightroom Classic folder.  Double click that file to start Lightroom Classic.

 

Ken Seals - Nikon Z 9, Z 8, 14mm-800mm. Computer Win 11 Pro, I7-14700K, 64GB, RTX3070TI. Travel machine: 2021 MacBook Pro M1 MAX 64GB. All Adobe apps.