Lightroom Classic freezing on import

Question

My Lightroom Classic recently started freezing upon trying import images. I take bracketed images with my Nikon D5300, and I import just the two relevant images at a time. Firstly, I'm only getting one of the two bracketed images to show up in the folder for import. I moved all of the images off of the SD card and on to my computer hard drive. If I view the hard drive folder. I can see all of the images. Upon trying to scroll through the images in LRC, it freezes for long periods of time and just says "not responding." I'm not sure why this has all of a sudden started doing this.

Ranjisha Sengupta · Answer

Hi @Sean241840584ppi

I understand your work is important, and I'm here to assist you in resolving the issue.

Which version of Lightroom Classic are you using? Have you tried importing other file formats? How are you importing the images?

If you're importing photos from an external storage device (e.g., an SD card or external hard drive), ensure the device is connected correctly and functioning. Try using a different USB port or card reader to rule out hardware-related issues.

Please check the steps mentioned here: https://community.adobe.com/t5/lightroom-classic-discussions/lrc-12-2-1-freezes-when-importing/td-p/13723100#:~:text=Unplug%20any%20external%20drives.,Off%20if%20it%20is%20on.

Let us know how it goes.

Best,

Ranjisha

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