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Participant
January 22, 2020
Question

Lightroom Classic GPU not available in preferences dialog

  • January 22, 2020
  • 1 reply
  • 281 views

Hi, 

I have new HP zbook 14u G6 with AMD WX 3200. But this GPU isn't available in Performance setting. Just Intel GPU basic acceleration. Any thoughts? 

 

Thank you guys!

 

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1 reply

Sahil.Chawla
Adobe Employee
Adobe Employee
January 22, 2020

Hi there,

That does not sound good, could you please let us know the version of Lightroom you're on by going to Help > System Info?

Also, please try Step 6 mentioned here and let us know if it helps: https://helpx.adobe.com/in/lightroom-classic/kb/troubleshoot-gpu.html#solution-4


Regards,
Sahil

Biggi2Author
Participant
January 26, 2020

Hello Sahil,

 

My lightroom version is 9.1. With Intel GPU is disabled then AMD selected and basic acceleration enabled.

 

It´s this ok? 

 

Regards,

Biggi