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4 replies

Inspiring
January 26, 2019

I've recently had the same problem with LR Classic 8.1.

My solution was to create a new catalog, and then import everything from the old catalog which has the Import problem. That worked fine, because importing to a new catalog leaves behind any rubbish that is upsetting LR. I used to do this back in the old days of LR2-5, when upgrades to LR upgraded the catalog and caused problems. I've not had to do this in recent years, but this 'Import Not responding' problem made me remember it again. It wasn't a Prefs problem, before anyone suggests it. It was faulty entries in the Adobe_Variables Table in the catalog. No need to play with that unless you are very computer literate and curious. Those faulty entries were left behind and not imported to the new catalog, so everything works properly again.

Bob Frost

Known Participant
January 26, 2019

I was told to disengage graphics card..that solve the issue , but what's the point?

Participant
October 17, 2018

I'm having the same issue!!! Lightroom is totally unresponsive as soon as I hit the import button. I've uninstalled adobe software completely, and reinstalled... NADA!!! if I can't fix this soon, I may actually cancel my subscription! I bought into this whole deal thinking that it'd function better, but Lightroom still creeps along like an old man! I've taken 2 trips recently and done a photoshoot, and can't even get the pics into my catalog to work on. this software is crap!

Akash Sharma
Legend
July 3, 2018

Hi peterf66222883,

Sorry that Lightroom Classic CC 7.4 is freezing while importing images.

Where are you importing the images from and what is to destination set to in the import menu?

Thanks,

Akash

Participant
July 3, 2018

It doesn't allow me to get that far. As soon as I click import it hangs. 

Sent from my Samsung Galaxy smartphone.

Akash Sharma
Legend
July 3, 2018

Please remove any of these external devices like hard drive, camera, card reader, phone and tablet connected to your computer and check if Lightroom still locks up as soon as you click import.

~Akash