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Mr. Gross
Participant
July 3, 2026
Answered

Lightroom Classic hangs on "Reading Preferences" every launch, works fine in a brand new macOS user account

  • July 3, 2026
  • 3 replies
  • 89 views

System info:

  • Lightroom Classic 15.4.1
  • macOS Tahoe 26.5.2 (also tested on 26.5.1)
  • Apple M1 Max, internal SSD
  • Catalog was recently migrated during a Lightroom update (Catalog-v13 to Catalog-v13-3)

The problem:
After a recent Lightroom update triggered a catalog migration, the app now hangs indefinitely on the "Reading Preferences" splash screen every time I launch it. This happens 100% of the time in my main user account, on every attempt.

What I've already ruled out:

  • Deleted a leftover .lock file next to the catalog
  • Fully reset Lightroom preferences (Shift+Option launch)
  • Manually deleted com.adobe.LightroomClassicCC7.plist
  • Removed all third party plugins from the Modules folder
  • Fully wiped the entire ~/Library/Application Support/Adobe/ folder (not just the Lightroom subfolder)
  • Deleted all Adobe related entries from Keychain Access (Adobe Lightroom, Adobe.APS, Adobe Lightroom CC, Creative Cloud entries)
  • Disabled and quit a third party malware scanner (CleanMyMac) that had background real time monitoring enabled, in case it was interfering with file access on launch
  • Tried both signed out/back into Adobe ID and fully offline launches
  • Reviewed a Console sample of the hung process, all threads are idle (waiting on condition locks), nothing is actually crashing or looping
  • Reviewed the full system log around launch, no fatal errors, just one benign DetachedSignatures warning common across many macOS apps

The key finding: I created a brand new macOS user account (a genuinely clean profile with zero prior Adobe history) and Lightroom launched immediately, no hang at all. This confirms the issue is isolated to something in my main account, but I've already wiped every Adobe related file and credential I can find, and it still hangs there. Whatever's different between the two accounts isn't inside Adobe's own folders or Keychain entries.

Also tried downgrading to Lightroom Classic 15.2.1, which does not hang, but it cannot open my post migration catalog (version too new), so I'm currently stuck choosing between a working older app version with an outdated catalog, or the current version that won't launch at all with my actual data.

Has anyone found what's actually different at the account level here? Permissions, TCC database, something else? Genuinely at a loss for what to try next short of migrating to a fresh user account permanently, which isn't a practical option given how much is tied to my current profile.

    Correct answer Mr. Gross

    @JohanElzenga Thank you! So I did this, but instead of launching a new or alternative catalog, I clicked on “Test Integrity” of that catalog that wasn’t opening up & while this took a few minutes, it successfully opened & has since been working fine.

    Appreciate your help with this, hopefully can provide help with anyone else experiencing this.

    3 replies

    Participant
    July 6, 2026

    Hi I’m having the exact same issue since last week! Also tried all of the above, still no luck. Created a new user account and it works fine, just not on my existing user on both my MBP & Mac Studio. 

    JohanElzenga
    Community Expert
    Community Expert
    July 6, 2026

    Please answer the questions I asked ​@Mr. Gross (who unfortunately also did not answer them yet).

    -- Johan W. Elzenga
    Mr. Gross
    Mr. GrossAuthor
    Participant
    July 10, 2026

    apologies, I thought I had replied already here.

     

    In the test account, Lightroom launched with a brand new empty catalog, not my actual catalog, so it created one automatically since there was no history to pick from. That confirms the app itself launches fine in a clean profile, but not whether my specific catalog is clean too. Good next test, I will copy my actual catalog into the test account and see if the hang follows the file or stays isolated to my main profile.

    Also curious if has any insight into what's different at the account level between a fresh profile and an existing one, since it's clearly not just my machine.

    Participant
    July 6, 2026

    Hi,
    I had the same problem, giving Lightroom Full Disk Access solved the problem..

    Mr. Gross
    Mr. GrossAuthor
    Participant
    July 10, 2026

    unfortunately this did not work out for me.

    JohanElzenga
    Community Expert
    Community Expert
    July 3, 2026

    This could be a catalog issue. Did you try launching Lightroom with a brand new catalog? When you created that new user account, I assume you tested Lightroom with a different (new?) catalog, because you can’t use a catalog that is located in a different account. Or did you copy the catalog between the accounts in order to have the same test conditions?

    -- Johan W. Elzenga