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Participant
August 18, 2025
Answered

Lightroom Classic Import dialog hangs

  • August 18, 2025
  • 3 replies
  • 122 views

Yesterday there were no problems, this morning the problems started.
1. Lightroom Classic opens normally.
2. Import window opens, but hangs when I want to select a destination

3. restarted my mac, opening LR without any devices attached.

4. same thing happens

5. restarted my mac, opening LR without any devices attached, shutting off the GPU

6. same thing happens 

7. updated to latest version (14.5), and did all of the above

8. same thing happens 

9. Now it hangs even when opening LR.

 

Mac Sonoma 14.6
M3 Max - 64Gb RAM

Correct answer Jostijn

I've found the problem: it was my hard disk.... Apparently it stopped working. I've had it since june.... 

 

3 replies

kglad
Community Expert
Community Expert
August 18, 2025

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



<"moved from cc desktop">
JostijnAuthorCorrect answer
Participant
August 18, 2025

I've found the problem: it was my hard disk.... Apparently it stopped working. I've had it since june.... 

 

JostijnAuthor
Participant
August 18, 2025

Also, develop doesn't work anymore.
I updated Creative Cloud Desktop but no changes in behaviour of Lightroom