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Participant
July 18, 2026
Question

Lightroom Classic - Imported Files not visible in Folders

  • July 18, 2026
  • 2 replies
  • 36 views

After importing three large files of raw images, I noticed that the files were not visible in the Folders section. This was a considerable surprise ,as I've been using Lr for 15 years plus and never experienced this before.

I thought that I had done something wrong and tried to import the files again.

This was not possible as the Lr import window showed the file images (stored on my Mac) , but these swiftly greyed out prior to hitting the import tab.

Under normal circumstances, this would suggest to me that the files have already been imported and in the catalogue.

There is however a folder called Volumes at the bottom of the folder window (see screenshot) with an exclamation mark in it, which holds 30,237 images .

Could this possibly be the three large files I am looking for?

As you can see, the right facing triangle is greyed out , hence making it impossible to open to see the subfolders .

Does anyone know how to open this file please or is there another cause of this issue ?

If so, any guidance on how to correct it would be very much appreciated .
 

 

MacBook Pro M1 

Tahoe 26.5.2 

Lightroom Classic Version 15.4.1

2 replies

JohanElzenga
Community Expert
Community Expert
July 18, 2026

‘Volumes’ is a hidden MacOS folder where the information of external disks is kept. It shouldn’t show in the folder panel. Could those 30237 images be on the LaCie drive that shows as not mounted? If so, then make sure that this drive is mounted and restart Lightroom to see if this fixes it. Normally my advice would be to right-click on Volumes and choose ‘Hide This Parent’, but because it shows no subfolders that is something you should not do in this case (I say this because somebody else may suggest it). This is also why the suggestion of ​@dj_paige will not help you, because that black exclamation mark indicates missing subfolders (and that is what that link is about).

 

Do you have a recent backup catalog? That might be the best way to deal with this.

-- Johan W. Elzenga
dj_paige
Legend
July 18, 2026

Please try the suggestion at https://www.lightroomqueen.com/community/threads/folders-with-exclamation-mark.53833/post-1360882 and see if it helps.

Also this: