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Participant
September 29, 2019
Question

Lightroom Classic - Incorrect Colour Profiles

  • September 29, 2019
  • 2 replies
  • 191 views

Hello,

I have been experiencing a problem since the Windows 1903 update several weeks ago. This update affected my monitor colour profile/calibration. After several work arounds I managed to reset my Laptop monitor colour profile (I use Datacolor Spyder 5 Pro). Now when I import photos to edit in Lightroom and export the edited version as a Jpeg onto my hardrive the colour profile is incorrect. The photo looks fine on my laptop screen, but if I download this photo onto my phone the colour looks completely desaturated. I have carried out a further test to see if this problem is isolated just to LR. I have imported a NEF file onto my laptop (not into LR) and converted to a Jpeg and downloaded onto my phone and the colours are fine. I have also imported this photo into the Spyder 5 Calibration view screen and the colours are perfect, but the LR edited version looks incorrect. Therefore I concluded that my monitor colour profile is accurate, but for some reason LR is not syncing with my updated colour profile.  I am running LR 8.41, it is uptodate. I have even tried uninstalling and reinstalling LR but this has not solved the problem. I have been using LR/PS for the last 18 months with no problem. As stated previously this has only occured in the last couple of weeks since the 1903 Windows update.

I would be grateful if anyone knows how to solve this issue.

Shaun

    This topic has been closed for replies.

    2 replies

    Per Berntsen
    Community Expert
    Community Expert
    September 30, 2019

    This question was answered here yesterday:

    https://community.adobe.com/t5/Lightroom-Classic/LR-Colour-Profile-Sync-Problem/m-p/10639650#M157647

     

    Was the problem not solved, and did you repost?

    If so, it would be best that you replied to the original thread,

    JohanElzenga
    Community Expert
    Community Expert
    September 30, 2019

    When you export a photo from Lightroom Classic, you can set the color profile in the export dialog. What did you choose there? Choose sRGB, unless you have a good reason to choose some other color profile.

    -- Johan W. Elzenga