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Pete26637748bxwy
Participant
June 16, 2026
Answered

Lightroom Classic issue

  • June 16, 2026
  • 2 replies
  • 44 views

 

 

I lost  all off my catalogues due to an external disk  failure . This means Lightroom will not open I have tried to create a new catalogue but Light room still refuses to open. I've reinstalled Lightroom as per adobes instructions but Lightroom still refuses to open. My next step is to completely remove all Lightroom data on the PC and do a completely clean install of Lightroom starting all over again. Any advice on this approach?

Correct answer dj_paige

Reinstalling LrC will not bring back these catalogs that are damaged or destroyed by the external hard disk failure.

 

The different catalog on a laptop — does this one open on the laptop?

 

If so, you should be able to copy it to your main computer (but not to the external drive that crashed) and it should open there. No need to re-install LrC.

 

Word to the wise: make regular and automated backups of your catalog files, associated lrcat-data files, and of all of your photos. I consider this MANDATORY, not optional.

2 replies

Known Participant
July 16, 2026

hi  since a few days , lightroom classic latest version crashes at start , for nothing , I tried to save the catalogue , bu t no way now I created a new catalogue , copied the old in . but now  the uploaded  photos are not synced . the masks do not update , so all the work it  lost and photo can go to the junk . can I can't redo what I did before . the program even don't recognize people when there  is only a person in the photo . before it crashed badly , I had a strange message appearing constantly  see https://helpx.adobe.com/lightroom-classic/desktop/technical-support/workflow-issues/catalog-issues/ai-edits-storage-error.html .  support wanted me to purchase credits , now nothing works . anyone experienced something like this? is there a way. to save something 

dj_paige
Legend
July 16, 2026

Crashing belongs in a new thread, not in this thread which is about something else. People will be happy to help you in a new thread.

dj_paige
Legend
June 16, 2026

If you “lost all off(sic) my catalogs”, complete re-install of LrC will not help. When you try to open one of these catalogs, is there is an error message? If so, please quote the complete unedited error message, word-for-word. 

 

Do you have backups of your catalog file on a different disk (a disk that has not failed)?

Pete26637748bxwy
Participant
June 16, 2026

There are no  catalogs  and no  backups  and no  error messages -  Have  a different  catalog on a laptop separate LRC install . 

 

dj_paige
dj_paigeCorrect answer
Legend
June 16, 2026

Reinstalling LrC will not bring back these catalogs that are damaged or destroyed by the external hard disk failure.

 

The different catalog on a laptop — does this one open on the laptop?

 

If so, you should be able to copy it to your main computer (but not to the external drive that crashed) and it should open there. No need to re-install LrC.

 

Word to the wise: make regular and automated backups of your catalog files, associated lrcat-data files, and of all of your photos. I consider this MANDATORY, not optional.