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alysatarrant
alysatarrant
Participant
April 8, 2020
Answered

Lightroom Classic keeps crashing after launch

  • April 8, 2020
  • 5 replies
  • 2965 views

This morning when I started up Lightroom Classic it would open, freeze, and then crash. I tried resetting preferences, restarting my computer, and updating Windows, but nothing seems to work. I've been trying to follow this article (https://shotkit.com/lightroom-keeps-crashing/) but because Lightroom won't stay open long enough to allow me to click anything, I haven't had any luck. Any help is appreciated! Thank you 🙂

 

 

{Thread title edited by moderator}

    This topic has been closed for replies.
    Correct answer nikunj.m

    Hi there, 

     

    We are sorry about the experience due to Lightroom Classic crashing. Have you tried uninstalling and re-installing the application to check if that helps?

     

    Try launching Lightroom Classic with the Ctrl+Alt keys pressed. You should get a window asking you to select a catalog or create a new catalog. Create a new catalog through that window and check if you are able to launch Lightroom with that.

     

    Regards,

    Nikunj

    5 replies

    johnrellis
    johnrellis
    Legend
    January 5, 2021

    Glad you got it resolved.

    johnrellis
    johnrellis
    Legend
    December 31, 2020

    "How do You goto "File/ Plug-in manager" when Your Lightroom keeps crashing right after start up?"

     

    Try resetting LR's preferences: 
    https://www.lightroomqueen.com/articles-page/how-do-i-reset-lightrooms-preferences/

    LR sometimes soils its preferences file, and resetting it can fix all sorts of wonky behavior. That article explains how to restore the old preferences if resetting doesn't help.

     

    If that doesn't help, try uninstalling and reinstalling LR -- you won't lose your catalog or photos.

     

    [Use the blue reply button under the first post to ensure replies sort properly.]

     

    Likes

    "
    J
    Jan Støiberg15B9
    Participating Frequently
    January 1, 2021

    Thank You johnrellis
    But first I have a huge job cleaning up my photo files. Fore some reasen that I cant explain some of my folders have multiplied them self and placed a copy in other folders. Until now I have deleted more than 5000 dublicat files.
    When I'm finished I will come back, and if nessecary try Your Link.
    Thanks again

    J
    Jan Støiberg15B9
    Participating Frequently
    January 5, 2021

    Okay I had to creat a new Catalog with a new name and them import everytihing from the old one. Then I deleted the old Catalog and renamed the the new one to the old ones name. And now everything is working fine.
    I even godt a bonus out of it. I got all the photos that was not imported imported. So now I have all my photos in Lightroom.

    Thaks again

    johnrellis
    johnrellis
    Legend
    July 7, 2020

    "I disabled all of them, and as I never use it, I leaved like that."

     

    Sounds good. If you had done one at a time and discovered which plugin was causing the problems, that would have been useful information to others having the same symptoms.

    T
    titay17506510
    Participant
    July 8, 2020

    You are right! But, believe me, I'm afraid to touch something wrong and break once again the program!!!

    johnrellis
    johnrellis
    Legend
    July 4, 2020

    Do you remember which plugin you disabled that stopped the crashing?  That would be very helpful to others.  (Was it a Logitech plugin by any chance?)

    T
    titay17506510
    Participant
    July 7, 2020

    Dear johnrellis: I disabled all of them, and as I never use it, I leaved like that. But you can try disabling one by one; it takes more time, but if that's what you need, do it.

    nikunj.m
    nikunj.mCorrect answer
    Legend
    April 8, 2020

    Hi there, 

     

    We are sorry about the experience due to Lightroom Classic crashing. Have you tried uninstalling and re-installing the application to check if that helps?

     

    Try launching Lightroom Classic with the Ctrl+Alt keys pressed. You should get a window asking you to select a catalog or create a new catalog. Create a new catalog through that window and check if you are able to launch Lightroom with that.

     

    Regards,

    Nikunj

      alysatarrant
      alysatarrantAuthor
      Participant
      April 8, 2020

      Hi Nikunj!

       

      Thank you so much for your help. The new catalog worked after I reinstalled it. I guess the catalog must have gotten corrupt. Thank you for your help!

      J
      jenharward
      Participant
      April 11, 2020

      I'm wondering if you lose your not backed up content if you uninstall and reinstall this. I have pictures I was working on that were not backed up. Hours of work and then all of a sudden, LR won't open. Were all of of you photos still there after doing this?

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