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maryd60792651
Participant
April 16, 2018
Question

Lightroom Classic keeps freezing and not responding

  • April 16, 2018
  • 7 replies
  • 22197 views

Since I updated my Lightroom a few days ago, it keeps freezing and saying that it is not responding. Is this an issue with the new update? Can I get help with this? I have other photographer friends who are having the same issue with the new update.

    7 replies

    lawrenceg1008537
    lawrenceg1008537
    Participant
    December 9, 2020

    Reinstaled 2 times same problem locks up

    R
    RodneyHendrickson1
    Participant
    March 23, 2020

    I am having the same issue. Adobe Lightroom Classic locks up my computer. Ctr Alt Delete does not work the only solution is to turn off the computer and reboot.

      ManiacJoe
      ManiacJoe
      Inspiring
      March 23, 2020

      This thread is really old and probably not helpful to your cause.

      Your best bet is probably to create a new thread and describe your problem in great detail.

       

      Mac or Windows? Which exact OS version?

      Which exact version of Lightroom?

      What are the hardware specs of your computer?

      Does the hang seem random, or are your often doing the same task when it hangs?

      G
      Ghe72
      Participant
      December 10, 2019

      I have just done the latest update Nov 2019 & since then I have experienced not only lightroom freezing when I go to export files but I can't even force quit or quit. Has anyone been able to rectify this problem? I have to turn off my computer to do anything on my computer when this happens. 

        A
        autumnbailey
        Participant
        January 8, 2020

        This is happening to me as well. I can't even work anymore. The mobile app works better than my window's lightroom CC software 😞 I'm so frusturated. I've done everything in this thread, and I'm following this person's recommendations. https://www.findingtheuniverse.com/improve-lightroom-classic-cc-performance/

        Vladimir Dokuzanov
        Vladimir Dokuzanov
        Participant
        April 21, 2018

        Yes, I already reverted to 7.2 but this is a work-around not a fix/solution!

        dj_paige
        dj_paige
        Legend
        April 21, 2018

        You didn't ask for a "fix/solution", and furthermore, we are just other Adobe users here in this forum, we are not Adobe, we cannot fix anything.

        Vladimir Dokuzanov
        Vladimir Dokuzanov
        Participant
        April 24, 2018

        Thanks for your help!

        Where/How to report this bug to Adobe developers?

        Vladimir Dokuzanov
        Vladimir Dokuzanov
        Participant
        April 21, 2018

        I have the same problem!

        I use Win 10 Pro x64 v10.0.16299 Build 16299 and Lightroom Classic CC 7.3

        It freezes constantly after the update!

        dj_paige
        dj_paige
        Legend
        April 21, 2018

        vladimird18134919

        Please read and try the suggestions already given in this thread.

        dj_paige
        dj_paige
        Legend
        April 16, 2018

        Could you please state the exact version NUMBER of your Lightroom? We need the version NUMBER, and not words like "current" or "up-to-date".

        Could you please state the exact version NUMBER of your operating system?

        A
        Community Expert
        AxelMattCommunity Expert
        Community Expert
        April 16, 2018

        Moved to Lightroom Classic CC — The desktop-focused app​

        The first you can try is to deactivate the GPU support.

        Adobe Lightroom GPU Troubleshooting and FAQ

        If tihs doesn't help we need  more informations about your system.

        Which version of operating system do you use?

        Which version of Lightroom do you use?

        My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 9 - PureRAW 6 - Topaz Photo AI
        M
        maryd60792651Author
        Participant
        April 16, 2018

        I disabled my GPU and it still froze.

        I am running Windows 10 Pro, Version 10.0.16299
        Also running LR Classic CC, Version 7.3

        M
        maryd60792651Author
        Participant
        April 16, 2018

        Windows 10 Pro, Version 10.0.16299

        LR Classic CC, Version 7.3

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