Skip to main content
I
Ilse_Nollen4336
Participant
February 17, 2025
Question

Lightroom classic keeps loading

  • February 17, 2025
  • 2 replies
  • 400 views

Today I wanted to edit photo's in Lightroom Classic but when I open the application (MacOS) it keeps loading. The app is updated today it says in the creative cloud. I'm located in the Netherlands. How can I solve this issue? Restarting and shutting down and starting again does not help. Please see attachment.

 

Thanks!

2 replies

I
Ilse_Nollen4336Author
Participant
February 25, 2025

@Sameer K Thank you for the quick response and apologies that my answer took a bit longer. 
Once I open the catalog, I'm not able to go to 'Help', because the loading icon is there. The only thing I can do is force shutdown.

I tried the Apple update, because it still needed updates. But that unfortunately was also not the solution. In the meanwhile, I did figure out that I could open a new catalog and that is working. The problem seems to be in the catalog and not in Lightroom Classic. 

Do you know by any chance how I can re-open my old catalog? I was almost done with editing, but can now restart again for a shoot... haha. Thank you!

KR Seals
Community Expert
KR SealsCommunity Expert
Community Expert
February 26, 2025

Make careful note of the name of your old catalog and go to the folder where Lightroom Classic stores the backups. Unzip the newest until you find the proper one. Rename the problematic catalog, then copy the unzipped backup to the Lightroom Classic folder.  Double click on the backup catalog that is now in the Lightroom Classic folder. That will open Lightroom Classic with a hopefully recent backup.

 

 

Ken Seals - Nikon Z 9, Z 8, 14mm-800mm. Computer Win 11 Pro, I7-14700K, 64GB, RTX3070TI. Travel machine: 2021 MacBook Pro M1 MAX 64GB. All Adobe apps.
Sameer K
Community Manager
Sameer KCommunity Manager
Community Manager
February 18, 2025

Hey, @Ilse_Nollen4336. Welcome to the Lightroom Community. I'll need more info to help you figure this out. Please share the system info from Lightroom Classic from Help > System info > Copy and paste into a text document > Upload and attach here. 

 

Have you recently updated the OS? As primary steps, try this:

  • Unplug additional displays & use only one by default.
  • Monitor the Activity Monitor for any unexpected read-and-write operations. 
  • Go to Lightroom Classic > Preferences > Performance > Use Graphics Processor > Set it off if it is on Custom or Auto. If this shows any differences, please check this article to troubleshoot further: https://adobe.ly/3uYiJo4.
  • Ensure Lightroom Classic has the required permissions on the macOS: https://adobe.ly/4b8lTpV

Let me know how it goes. Thanks!

Sameer K

(Type '@' and type my name to mention me when you reply)

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices