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Participating Frequently
June 14, 2022
Question

Lightroom Classic lässt sich nicht öffnen

  • June 14, 2022
  • 3 replies
  • 303 views

Hallo zusammen,

ich kann, wie oben geschrieben, LR Classic nicht mehr öffnen. Ich habe meine Grafikkarten-Treiber gecheckt und die sind alle auf dem neusten Stand. 

Leider spuckt mir die Fehlermeldung keinen konkreten Fehlercode aus, sondern nur einen sehr krypthischen langen Text. 

Ich habe LR Classic bereits de und neuinstalliert. Es brachte keinen Erfolg.

 

Im Anhang das Fenster was direkt aufploppt.

 

 

This topic has been closed for replies.

3 replies

Community Expert
June 15, 2022

 

The first thing that you should try is to switch off the GPU support from the Lightroom preferences and check if that helps to fix the issue.

Go to Lightroom > Preferences > Performance tab > Uncheck "Use Graphics Processor" > Restart Lightroom.

https://helpx.adobe.com/lightroom-classic/kb/lightroom-gpu-faq.html#troubleshooting

https://helpx.adobe.com/lightroom-classic/kb/troubleshoot-gpu.html

 

If Lightroom doesn't start correctly the please see "Solution 2" in the document behind the second link.

Troubleshoot GPU issues | Lightroom Classic (adobe.com)

 

Another step is to try to reset the Lightroom preferences.

https://www.lightroomqueen.com/how-do-i-reset-lightrooms-preferences/

It's recommended to backup your preferences before you reset the preferences to the default settings:

https://helpx.adobe.com/lightroom-classic/kb/preference-file-and-other-file-locations.html

 

If this doesn't help we need more informations about your environment.

Which operating system do you use?

Which version of Lightroom do you use?

 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 9 - PureRAW 6 - Topaz Photo AI
Participating Frequently
June 15, 2022

does anyone have an idea what it is?

dj_paige
Legend
June 14, 2022

I can't view your screen capture. Please use the "Insert Photos" icon to include your screen capture in your reply. Do not attach files, which I can't view (it's not you, my web browser will not show attachements from anyone)

Participating Frequently
June 14, 2022