Lightroom Classic Missing Some Syncs from LR Mobile

Forum|Forum|5 years ago
April 21, 2021
31 replies
14535 views

I have experienced instances with four albums now where some actions done to pics in LR Mobile on my iPad are not fully synced back to Lightroom Classic. Here's the workflow and what has happened:

1) Pics initially imported from D850 to Lightroom Classic.

2) Collections created in LR Classic and set to sync to Lightroom.

3) Albums with all pics appear on iPad in LR as they should (as well as iPhone, cloud etc.).

4) Albums are reviewed on iPad with certain pics flagged and/or star rated.

5) LR iPad, LR iPhone, LR desktop (not Classic, the other one) and lightroom.adobe.com are all perfectly in sync right down to the pick, ratings, etc.

5) The problem is that some of the flags and ratings changes properly sync back to Classic and some do not. I can't really see a pattern. Edits however done in LR mobile appear to sync but I only tested a few.

This is a huge problem because now Classic is out of sync with the client's selection made on the iPad. I do this a lot and have never had this problem until a week or so ago.

Is this a new known issue? How can it be fixed/re-synced?

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cmgap

Community Expert

1) though 4) √

5 - are you using both Lr and Lr Classic on your desktop? If yes Why? Are you using both with the same Adobe ID? Just to be clear, you are importing images into both apps? Why are you making synced collections in Classic? If you're using Lr the images will already be in the Lr ecosystem and you wouldn't need to make synced collections in Classic.

I did test flagging and rating images from lightroom.adobe.com and see it syncing back to Classic as expected.

Z

ZaneShepherdAuthor

Inspiring

Thanks for the response and great questions. I should have been more clear. On item 5 that you asked about, I only used LR desktop to verify that all the cloud based apps (LR, LR iPhone, LR iPad) were still in sync. I don't use LR other than maybe to share a collection, etc. I do all the heavy lifting in LR Classic on my Windows desktop but use the iPad extensively for flagging/rating etc. and client review.

I too did some testing, mostly on the iPad and those flags, ratings and edits done on the iPad did transfer back to the LR Classic desktop. However, as an example, in a shoot last weekend where the client reviewed approximately 800 images on the iPad and did a series of passes where they flagged and then rated, those flags and ratings only made it back to the LR Classic versions about 70-75% of the time. I could not see a patter either. I was very hesitant to follow any troubleshooting I had seen online until I got some hits on this post and some fresh thoughts.

This flagging, picking and cropping in some cases on the iPad is a huge part of my workflow. I do lots of different shooting but my biggest volume comes from high school football. I'll shoot a couple of thousand images on a Friday night, import them into LR Classic, build a synced collection and then use the iPad to fly through the pics, flagging and rating and then cropping the flagged ones. I then finalize post on LR Classic. Works like a charm. However, if I can't rely on those flags being 100% back to the desktop version, I'm dead in the water on that workflow. Thanks again! Thoughts?

cmgap

Community Expert

Was this a one-time event with the flags not showing up? Can you repeat the problem? Maybe it was a sync issue...

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