Lightroom classic not connecting to cloud server

Forum|Forum|3 years ago
December 23, 2022
2 replies
710 views

Since yesterday I have encountered a problem with the sync function with adobe cloud on Lightroom Classic 12.1, with the message "trying to connect with server" when I click on the cloud storage icon.

I have never had issues with the cloud before and it just lost connection all of a sudden. Can anyone shed some light on this problem?

I am on windows 10 and I have tried restarting LrC and rebooting numerous times without success, any help is appreciated thanks!

Windows

This topic has been closed for replies.

S

sophielouphotography

Participant

Was there a way to fix this issue i've had it come up and have spent all day trying to fix it.

J

Jao vdL

Community Expert

Are you able to open https://lightroom.adobe.com on this computer? The error implies (but this could be caused by another problem of course) you are having internet connectivity issues. Could also be a firewall issue or something else like that.

P

phtse927Author

Participant

Yes, I can open this link without a problem, and the photos on cloud storage sync well with my mobile device, so it definitely is not due to my internet connectivity but somehow LrC just fail to connect with the cloud server.

J

Jao vdL

Community Expert

Any firewall on your computer itself enabled? Antivirus software?

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