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meaganb14598606
Participant
August 2, 2024
Question

Lightroom Classic not opening

  • August 2, 2024
  • 2 replies
  • 159 views

My lightroom classic app will not open. i have tried uninstalling and reinstalling the app, i have updated my software and still no success. it will open the screen like it wants to open, then the mouse just swirls until it eventually stops and does not open. im going on about 4 days of this and no solutions yet. tried to do my workload in lightroom and none of my presets pulled over and about half of my collections arent there either. please help before i pull my hair out! 

 

thank you! 

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2 replies

GoldingD
GoldingD
Legend
August 2, 2024

You did not state your OS, so I do not know if you need to use MACOS Finder, or Windows File Explorer. At any rate use your OS file manager, navigate to the hard drive and folder your catalog is in. Take a screenshot of that, and post in a reply.

 

P.S. while you have that folder shown in your OS File Manager, perhaps go ahead and double click on the catalog (see what occurs)

 

 

kglad
Community Expert
kgladCommunity Expert
Community Expert
August 2, 2024

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



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