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Lightroom Classic not opening

Forum|Forum|1 year ago
September 9, 2024
5 replies
10239 views

I have run LRC on my Windows 10 PC for ages without a problem. Suddenly it refuses to open. If I click on the App, the wheel spins breifly, disappears and LRC doesn't open. I have tried unistalling and reinstalling the LRC App but LRC still will not open. The App version is up to date (V 13.3)

Windows

Correct answer AxelMatt

In a first step try to reset the preferences to the default settings by doing the following steps:

Close Lightroom.
Windows: Hold down [Alt]+[Shift] while restarting Lightroom.
Overwrite the Preferences when prompted by the dialog.
Close Lightroom.
Restart Lightroom.

It's recommended to backup your preferences before you reset the preferences to the default settings:

https://helpx.adobe.com/lightroom-classic/kb/preference-file-and-other-file-locations.html

If this doesn't help try to restore a catalog from the recent backup or try to create a new catalog. Hold the Ctrl-Key while starting LrC. This opens a catalog selection dialog. Create a new one and see if this catalog then works. You could then try to import your current catalog into the new one.

... The App version is up to date (V 13.3)

By @graehamk92702154

Your installed version of Lightroom isn't up-to-date. The latest available version is 13.5.1.

Try to update your version and check if this help.

K

kathiemayt

Inspiring

I followed all the suggestions on this page, still no joy. I shut down my computer and left it for the night.

Tried again this morning and still not working, despite deleting the lock file, even trying open from the catalogue. And then I thought, what about the other backup program I use? I have it set every morning to back up various files and folders on to external back up drives. It's called Karen's Replicator, works well, have been using it for years. I switched that off, restarted my computer and then opened up Lightroom - took a few minutes but it opened! I had to wait awhile for it to finish processing in the background. The back up program must have had some files it was still backing up and I didn't realise that - it's usually finished well before I open Lightroom later in the day. Anyway, working now, I've done a new Lightroom backup to be sure and closed it down, then re-opened it.

DdeGannes

Community Expert

@graehamk92702154 , you stated, "The App version is up to date (V 13.3)".

The latest up to date version is LrC 13.5.1.

Regards, Denis: iMac 27” mid-2015, macOS 11.7.10 Big Sur; 2TB SSD, 24 GB Ram, GPU 2 GB; LrC 12.5,; Lr 6.5, PS 24.7,; ACR 15.5,; (also Laptop Win 11, ver 24H2, LrC 15.0.1, PS 27.0; ) Camera Oly OM-D E-M1.

AxelMatt

Correct answer

Community Expert

In a first step try to reset the preferences to the default settings by doing the following steps:

Close Lightroom.
Windows: Hold down [Alt]+[Shift] while restarting Lightroom.
Overwrite the Preferences when prompted by the dialog.
Close Lightroom.
Restart Lightroom.

It's recommended to backup your preferences before you reset the preferences to the default settings:

https://helpx.adobe.com/lightroom-classic/kb/preference-file-and-other-file-locations.html

If this doesn't help try to restore a catalog from the recent backup or try to create a new catalog. Hold the Ctrl-Key while starting LrC. This opens a catalog selection dialog. Create a new one and see if this catalog then works. You could then try to import your current catalog into the new one.

... The App version is up to date (V 13.3)

By @graehamk92702154

Your installed version of Lightroom isn't up-to-date. The latest available version is 13.5.1.

Try to update your version and check if this help.

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 5 - Topaz Photo

graehamk92702154Author

Participant

Thank you. That makes me a little nervous! A friend tried to create a new catalogue and lost everything. I have a IT person coming on Thursday to work through your above processes. I'll let you know how it goes. Much appreciated.

AxelMatt

Community Expert

...That makes me a little nervous! A friend tried to create a new catalogue and lost everything.

By @graehamk92702154

This isn't normal. The new created catalog is empty on the first opening. This is a normal behavior.

The existing catalog doesn't touch during this. But it's recommend to copy the catalog to a save place, like an external drive.

Do you have try to restore the catalo from an existing backup?

Disaster strikes - a corrupted catalog! | The Lightroom Queen

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 5 - Topaz Photo

Ricky336

Community Expert

Hello,

A suggestion. Go to Task Manager, look for Lightroom and select 'End Task'. This will force close the programme. You then should be able to open the programme as normal.

graehamk92702154Author

Participant

Thank you. I have treied this on a few occasions but it did not make any difference.

GoldingD

Legend

The last time you used it, did it close properly, or did it crash, or perhaps did you have to force quit it?

graehamk92702154Author

Participant

Thank you for your reply.

I believe it closed normally. I usually close it and backuo the catalogue at the end of each session. However, it is possible that I got distracted and left the computer without doing this?

GoldingD

Legend

Just in case, have you inspected the folder that catalog is in for a lock file that did not get deleted? Despite not getting the appopriate error message if that was the case.

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