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Participant
Feb 19, 2025 10:38 PM UTC
Question

Lightroom Classic Not Opening

I am using a 2017 iMac 3.4 GHz Quad-Core Intel Core i5 

8 GB 2400 MHz DDR4

Running on MacOS Ventura Version 13.7.4

 

same error occurs on my MacBook Pro (2021)

16 GB

Running on Sequoia 15.3.1

 

I recently updated both computers and lightroom classic keeps crashing and now it will not open completely. What am I doing wrong? No error message just spinning wheel of death or just no response from the app. I already restarted the computers, uninstalled the app, restarted computers, reinstalled via CC app, restarted computers, reopened lightroom and waited with still no response. Please help! TIA!

5 replies

GoldingD
Legend
Feb 20, 2025 1:46 AM UTC
lightroom classic keeps crashing 

'Of course the bigger question is why crashing.

But, for starters, as the catalog was not closed properly, the lock file would have not been deleted, have you deleted the errant lock file before trying to start LrC?

Oh, and is this the same catalog being used on both MACs?

 

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Participant
Feb 20, 2025 5:03 PM UTC

Hi thank you! 

The catalogs I tried were different on both computers. Even when I just launch LrC by launching the app itself, it never loads. 

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KR Seals
Community Expert
Community Expert
Feb 20, 2025 6:46 PM UTC

Something like this happened to me recently. Very similar symptoms. It turned out that I was trying to load a corrupted catalog. The catalog had been corrupted by bad RAM in the new build I had just finished. I unzipped the most recent backup, renamed the bad catalog, the copied the unzipped backup to the Lightroom Classic folder and it started right up.

 

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Ken Seals - Nikon Z 9, Z 8, 14mm-800mm. Computer Win 11 Pro, I7-14700K, 64GB, RTX3070TI. Travel machine: 2021 MacBook Pro M1 MAX 64GB. All Adobe apps.