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Lizzybell
Lizzybell
Participating Frequently
December 25, 2023
Question

Lightroom Classic Not Recognising Image Files To Import.

  • December 25, 2023
  • 3 replies
  • 1353 views

Hi Everyone,

Something very weird has just started to happen with Lightroom Classic (current version 13.1).  

It has has suddenly stopped recognising the photo files (RAW/NEF and/or JPGs) when importing into my LR catalog.  It doesn't matter whether it's from my Mac M1 Studio hard drive, my NAS or a USB connected hard drive, I just get a blank screen per the attached screenshot.  It can see the folder the images are located in but not the images themselves.  I'm using a 2022 Mac Studio M1 with Sonoma 14.3.  All OS & apps are up to date.  

I can still see all images I imported into my LR catalog before this happened without issue.  I have tried de-installing and re-installing LR as well as creating a new, empty LR catalogue but the issue is still the same.  It doesn't happen on my 2017 iMac which is running Ventura 13.4.6 with the same version LR as on my Mac Studio.

Does anyone have any ideas?

Thank you. 

    This topic has been closed for replies.

    3 replies

    C
    CumberLinda
    Participating Frequently
    December 26, 2023

    Are you sure you have Sonoma 14.3? As others have said, that version is still in early Beta. Your issue sounds like a known problem with Sonoma 14.2.0, fixed by updating to 14.2.1. 

    Lizzybell
    LizzybellAuthor
    Participating Frequently
    December 27, 2023

    Hello, yes I am sure.  I have access to the Apple Beta program.  The issue wasn't present in 14.2.0 and this started some weeks after installing 14.2.1 with images successfully installed with 14.2.1.

     

    JohanElzenga
    Community Expert
    JohanElzengaCommunity Expert
    Community Expert
    December 26, 2023

    Check that Lightroom Classic still has 'full disk access'. https://community.adobe.com/t5/lightroom-classic-discussions/quick-tips-how-to-give-full-disk-access-to-lightroom-classic-on-macos/td-p/12913413

     

    -- Johan W. Elzenga
      Lizzybell
      LizzybellAuthor
      Participating Frequently
      December 27, 2023

      Hello...oooh now that might be something to check!  I'll check that and report back!  Thank you!

      DdeGannes
      Community Expert
      DdeGannesCommunity Expert
      Community Expert
      December 25, 2023

      MacOS 14.3 Sonoma is a beta version. I would suggest that you revert to version 14.2.1.

       

      Regards, Denis: iMac 27” mid-2015, macOS 11.7.10 Big Sur; 2TB SSD, 24 GB Ram, GPU 2 GB; LrC 12.5,; Lr 6.5, PS 24.7,; ACR 15.5,; (also Laptop Win 11, ver 24H2, LrC 15.0.1, PS 27.0; ) Camera Oly OM-D E-M1.
        Lizzybell
        LizzybellAuthor
        Participating Frequently
        December 25, 2023

        Thank you for your response. The OS version has been in place since before this issue started. 

        DdeGannes
        Community Expert
        DdeGannesCommunity Expert
        Community Expert
        December 26, 2023

        @Lizzybell "

        You stated, " 

         I'm using a 2022 Mac Studio M1 with Sonoma 14.3."

        LrC 13.1 is not functioning properly?

        " It doesn't happen on my 2017 iMac which is running Ventura 13.4.6.

        LrC 13.1 functions properly on the 2017 iMac?

         

         

        Regards, Denis: iMac 27” mid-2015, macOS 11.7.10 Big Sur; 2TB SSD, 24 GB Ram, GPU 2 GB; LrC 12.5,; Lr 6.5, PS 24.7,; ACR 15.5,; (also Laptop Win 11, ver 24H2, LrC 15.0.1, PS 27.0; ) Camera Oly OM-D E-M1.
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