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M
MDPhotographer
Participant
February 21, 2025
Question

Lightroom Classic Not Working

  • February 21, 2025
  • 2 replies
  • 168 views

Hello,

 

I have updated my Mac software (15.3.1) and Lightroom Classic (14.2), NOT WORKING. It was working last night when I exited and backed up my catalog, but not today. It gets past the preferences stage, goes automatically to recent imports, then stops functioning (just spinning wheel).  I have tried uninstalling and re-installing to no avail. Please help.

    2 replies

    AxelMatt
    Community Expert
    AxelMattCommunity Expert
    Community Expert
    February 21, 2025

    In a first step try to reset the preferences of Lightroom Classic:  How to reset Lightroom Classic preferences (adobe.com)

    It's recommended to backup your preferences before you reset the preferences to the default settings: 

    https://helpx.adobe.com/lightroom-classic/kb/preference-file-and-other-file-locations.html

     

    My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 6 - Topaz Photo AI
    B
    BiSL
    Participant
    February 21, 2025
    Good morning,
    this week I had a similar problem after mac update to 15.3 and LRC update to 14.2. I was no longer shown any images to import - neither from the SD card nor from my hd. After contacting support chat I received a downgrade link for LRC 14.0 from Adobe Support; after uninstalling with cache and cookies and re-installing, everything is fine again 😅.
    Good luck, Birgit
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