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Participant
Sep 1, 2024 2:57 PM UTC
Question

Lightroom Classic only opens in background

When I try to open Lightroom Classic, it only opens as a background process in Windows.  I have uninstalled/reinstalled and have tried various other "solutions" on the web.  Anyone experiencing this same problem?  Have you found a solution?

10 replies

Community Expert
Sep 2, 2024 7:28 AM UTC

Please see here: P: LrC 12.2.1 fails to start/launch or is extremel... - Adobe Community - 13673512

 

If this doesn't help please give us more informations about your system, including the following:

  • Adobe product and version number
  • Operating system and version number
  • The full text of any error message (s)
  • Computer hardware, such as CPU; GPU; the amount of RAM; etc

 

Maybe you can post your Photoshop system info. In Photoshop goto Help > System Info and hit the copy button. Then paste the entire informations into this thread. Thanks. The above info will help to solve your problem.

 

quote

... I have uninstalled/reinstalled and have tried various other "solutions" on the web...


By @danielle_7861

 

Do you have do a clean reinstallation? If no, Please follow the steps below:

 

If you're unable to install the cc desktop app at this stage, use an administrator account (solution 4 here, https://helpx.adobe.com/creative-cloud/kb/creative-cloud-missing-damaged.html)

 

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My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 26H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 9 - PureRAW 6 - Topaz Photo AI
Participant
Sep 2, 2024 2:26 PM UTC
  • Adobe product and version number - Lightroom Classic 13.5.1
  • Operating system and version number - Windows 11 Home 23H2
  • The full text of any error message (s) - No error message.  Lightroom Classic shows running in my Task Manager under "Background Processess"
  • Computer hardware, such as CPU; GPU; the amount of RAM; etc - Intel(R) Core(TM) i5-10500H CPU @ 2.50GHz ; Intel(R) UHD Graphics; RAM 8.00 GB (7.78 GB usable).

 

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Community Expert
Sep 2, 2024 5:14 PM UTC

You answered my questions, but not whether you followed the steps I suggested.

What have you tried of the steps in my former post?

Do you have take a look in the linked community post?

 

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My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 26H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 9 - PureRAW 6 - Topaz Photo AI
GoldingD
Legend
Sep 1, 2024 4:50 PM UTC

Using Windows File Explorer, bring up the folder your catalog is stored on, does a lock file exists? Can you share a screenshot of that?

 

 

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Participant
Jan 19, 2025 4:55 AM UTC

yes there is/was a lock file - of course I can't find it now

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Community Expert
Jan 19, 2025 3:30 PM UTC

@TrevorJC95733482 Please be more specific. 

What's your excat problem?

Please give us more detailed informations about your environemt.

Did this ever work? If yes what has been changed on your system before the error occurd?

Which steps has you done to solve the problem?

 

Please provide a copy of your 'System Info'. This can be get from the LrC Help > System Info menu item. There's a copy button in the System Info dialog. Press this button and paste the info into your next forum post.

If LR doesn't start correctly, type 'msinfo' into any OS search field, and then share the results here including the versions of the Adobe application that you're using.  

 

BTW: It's even better to create a new thread with all detailed informations about your issue and your system, instead of reactivating an older posting.

 

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My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 26H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 9 - PureRAW 6 - Topaz Photo AI