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pimperia
Participant
May 9, 2026
Question

Lightroom Classic paid support.

  • May 9, 2026
  • 1 reply
  • 42 views

Does anyone know of a good, expert paid support service for complex LrC problems that cannot be solved with standard Adobe support or within this community? Thanks. 

    1 reply

    dj_paige
    Legend
    May 9, 2026

    I have never heard of such a service. If this is about your previous thread, I am sorry to say that it sure sounds like the user accidentally deleted files, as neither LrC nor your operating system deletes files on its own; LrC and your operating system only delete files when you instruct it to do so. Everyone has clicked the mouse in the wrong spot and did something bad and didn’t even realize it.

     

    I think your best chance is to find data recovery experts, rather than LrC paid support (if it exists). However, most data recovery services are very expensive.

    pimperia
    pimperiaAuthor
    Participant
    May 9, 2026

    Thanks for the response dj. I can’t disagree with your assessment that it seems like the files were deleted by the user (me) although I can’t imagine that I would deliberately delete 70 of my best ever images. Perhaps in some strange inadvertant series of key strokes. I also wonder about a virus although I have malware and everything else is working fine. Yes, the data recovery services are expensive but I think these files are worth it. Thanks. 

    dj_paige
    Legend
    May 9, 2026

    I can’t imagine that I would deliberately delete 70 of my best ever images. 

     

    And yet, I said the opposite. I never said you did this deliberately. I said it might have happened accidentally.