Lightroom Classic Photo Import Issue

Question

Hi - earlier, I tried importing photos from my Canon EOS xsi (I know, it's not young) to Lightroom Classic and the import screen showed the camera, but no photos. In an attempt to correct, I updated:

1. OS - now running Sequoia 15.3.1

2. Lightroom Classic to latest version (14.2 release)

Now, LC won't read my camera at all. When I try using Image Capture, most of the images render an Image Capture Core Error 9934.

I have a MacbookPRO and both Image Capture and Photos recognizes the camera, so I don't think this is an issue with the USB cable. Also, Lightroom (not Classic) seems to be able to read and import the photos.

My goal is to import the raw photos - currently importing from Photos to LC is "degrading" the images to jpg.

Concerned there may be a compatibility issue given the age of the camera. Any other troubleshooting ideas? Thanks!

johnrellis · Accepted Answer

Importing via USB cable gets fussier and fussier as the years go by -- neither Apple nor Adobe prioritize it. Try importing using a card reader instead. If you don't have one, they cost $10 on Amazon.

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded