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Geoffrey B.5C80
Participant
Oct 27, 2022 3:17 PM UTC
Question

Lightroom Classic: Print preview is blank when image is selected -- printer returns blank page

Using a Mac (Monterey -- 12.6):  When I select an image from the Library (or film strip), the image appears in the Print Module, but not PRINT PREVIEW. Then, when I print to either HP or Canon printer, the printer returns a blank page. I tried re-installing Lightroom - same problem. 

9 replies

D29305439l2a5
Participant
Nov 23, 2024 4:26 PM UTC

I had the same, I troubleshooted and found that LrC was missing the original photo due to a connection issue with my NAS. After reconnecting to the NAS the issue was solved.

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Rikk Flohr-Retired
Adobe Employee
Rikk Flohr-Retired
Feb 14, 2023 5:22 PM UTC

The Print Preview Panel is located in the upper left corner of the interface. It is supposed to show only the paper aspect ratio - not the image itself. 

If you are seeing something different it might help to include a screenshot showing the issue. 

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Rikk Flohr: Adobe Photography Org
    BrettRaynes
    Participating Frequently
    Feb 14, 2023 5:29 PM UTC

    Thanks - didn't appreciate that.  I see similar to your screenshot above.

    BUT - when I print, all I get is a blank image coming off the pinter,,,:(

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    BrettRaynes
    Participating Frequently
    Feb 14, 2023 5:32 PM UTC

    Adding to this...

    I have only just installed LRClassic (previously CC) and it's mid synching cloud images to my PC.  I'm half hoping that perhaps once all these are fully synced, the issue will go away.  Perhaps I'm only editing smart images currently. 

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    BrettRaynes
    Participating Frequently
    Feb 14, 2023 5:15 PM UTC

    Just chipping in - I have exavtly the same issue.  Cannot find any relevant answers.

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    Danijel27691840ls31
    Participant
    Dec 24, 2022 4:00 AM UTC

    Hi Geoffrey... Have you managed to find the solution? I am having exactly the same issue. I simply don't understand how is this happening, when it was working just fine for the last 12 months on the same machine. Is anyone from Adobe Support reading this? I'm very close to giving on PS/LR... always something causing issues.

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