Skip to main content
Participant
January 7, 2025
Question

Lightroom Classic Problem

  • January 7, 2025
  • 1 reply
  • 118 views

Hi I recently installed the latest update to Lightroom Classic (LrC) and have experirncrd the following problem, which I have never had. My Catalog contains 8,846 Synced Photographs as uploaded on Lightroom, but since my recent  LrC update the first 4,510 photographs appear as blanks and when you point to any of the blanks the following statements appear: 1) 'Photo is missing' 2) 'Cannot edit an offline photo unless it has a Smart Preview'. The file names for all the blank photos are registered but not the image.  All 8,846 Synced photos in Lightroom are visible, and they all used to be visible in Lightroom Classic until the latest update. I don't understand why that is the case. If anyone can help it would be greatly appreciated.

 

[Moved from ‘Bugs’ to ‘Discussions’ by moderator, according to forum rules.]

1 reply

JohanElzenga
Community Expert
Community Expert
January 7, 2025

This has nothing to do with syncing, but with where Lightroom Classic thinks the original images are stored. If they are on an external drive that is disconnected, or if you moved or renamed the folder where they reside, then Lightroom Classic can't find them, and so it can't edit them or update previews for them. See https://www.lightroomqueen.com/lightroom-photos-missing-fix/

 

-- Johan W. Elzenga