Skip to main content
L
lorraineandassociates
Participant
October 21, 2024
Question

Lightroom classic slideshow error rendering IMG video

  • October 21, 2024
  • 2 replies
  • 288 views

Create slide shows with some video.  The video shot with my Nikon work fine..

 Getting Error Rendering messages after Exporting the video. 

It appears that the IMG.. movie format I created on my I Phone may be causing the error???

This topic has been closed for replies.

2 replies

L
lorraineandassociatesAuthor
Participant
October 24, 2024

Thank you for your response. 

I am using Lightroom Classic 2-2v 13.3

PC Windows 11 Pro

 

 

Sameer K
Community Manager
Sameer KCommunity Manager
Community Manager
November 4, 2024

Thanks for your patience. The original did not specify the macOS. 

 

Here are the steps for Windows, delete the following folders:

 

C:\Users\<UserName>\Appdata\Roadming\Adobe\dynamiclinkmediaserver

C:\Users\<UserName>\Appdata\Roadming\Adobe\dynamiclinkmanager

C:\Users\<UserName>\Documents\Adobe (if exists)

C:\Program Files\Adobe\Adobe Lightroom Classic\Helpers

C:\Users\<username>\AppData\Local\Adobe\Lightroom\Caches\Video

 

 

Let me know how it goes.

Thanks!

Sameer K

S
sprinklr-integration-user
Inspiring
October 23, 2024

Hey, @jimanness. Welcome to the Lightroom Community. I'll help you figure this out. Your post has been moved to the Lightroom Classic community. 

What version of macOS & Lightroom Classic are you working on? 

Try these steps:

  • Use images with uniform dimensions (only landscapes or portraits) in the slideshow as a test.

  • You can also try to clear the DynamicLink Manager (it handles video playback in Lightroom) by following these steps:

    For macOS, delete the following on your system: 

    • /Users/<UserName>/Library/Application Support/Adobe/dynamiclinkmediaserver
    • /Users/<UserName>/Library/Application Support/Adobe/dynamic link manager (if exists)

      Delete the following to clear the Video Cache:
    • /Users/<UserName>/Library/Caches/Adobe/Lightroom/Video/Media Cache
    • /Users/<UserName>/Library/Caches/Adobe/Lightroom/Video/Media Cache Files

     

Please restart your computer and try creating a slideshow again. Then, let me know if that works.

 

Thanks!
Sameer K

(Use '@mention' to tag me when you reply)

L
lorraineandassociatesAuthor
Participant
November 10, 2024

Thank you for your reply,  I am currently working on a big book project using Lightroom and since I have so much time invested, I will wait until I after I am finished with that project before I start deleting any files.  

I was able to finish my slide show project by removing all files that were videos I took on my I phone.

I will get back to your recommendations it just might take me some time to get back to removing the files you suggested.

Thank You, 

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices