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Lightroom Classic slideshow freezes the music and starts it over again.

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Hello everyone,
Lightroom Classic slideshow freezes the music and starts it over again. I've been having this problem for a couple of months now.
Does anyone know what's causing it and how to fix it?
Sometimes I can fix it by putting the song on the faster SSD, but that doesn't always work.
Help please!

Windows

I

Igor2241135674t1Correct answer

Participant

Hi @Igor2241135674t1, thanks so much for the update!

Just checking, did the audio track start playing normally after you recreated the slideshow?

Appreciate it!

Alek

Yes @Aleke , after recreating the slideshow with the settings, everything went smoothly.

E

emilie_b

Participant

Bonjour

Sur lightroom, dans diaporama, j'ai des beug avec la partie musique.
J'insère facilement mon son avec le + mais après :
-soit la musique n'est pas lu
-soit elle coupe ou saute à un moment de la "vidéo"

Parfois ça fonctionne très bien, je ne trouve pas le problème.
Pourriez-vous me dire ce que je fais de mal ?

Merci

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Aleke

Community Manager

Hi @emilie_b! Sorry to hear you're having trouble with Lightroom Classic slideshows.

Could you share a few more details? What version of Lightroom Classic are you using? Does this happen with all music tracks or just certain ones? And what file format is your audio track?

Thanks so much!
Alek

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Aleke

Community Manager

Hi @Igor2241135674t1, welcome to the community!

Could you share a few more details about the issue you're experiencing? What version of Lightroom Classic are you using? And when you mention the music freezes and starts over, do you mean it keeps repeating a section of the track?

If you’re able to share a screen recording, that would be super helpful in understanding what’s going on.

As a first step, you might want to try resetting your Lightroom Classic preferences. Here’s how you can do that: https://adobe.ly/4mvpmmT

Thanks, and looking forward to helping you sort this out!

Alek

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Igor2241135674t1Author

Participant

Yes, @Aleke, let me explain better: I make a slideshow with one or two songs. I set Lightroom to divide the timing with the total time of the music. Then the slideshow starts and ends with the song. Lately, what's been happening is that the song starts, then at a certain point, for example after a minute, the song stops and starts over again, while the images continue to scroll normally.
I use Lightroom Classic and always update it, so I have the latest version: v.14.4 and Camera Raw 17.4.
Yesterday, after several attempts, I managed to recreate the slideshow and its settings from scratch.

Thank you for your time.

Igor

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Aleke

Community Manager

Hi @Igor2241135674t1, thanks so much for the update!

Just checking, did the audio track start playing normally after you recreated the slideshow?

Appreciate it!

Alek

Translate

*(If you mention me with an @, like @Aleke, I’ll get a notification and can respond faster.)*

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