Lightroom (Classic) Sync: collections result in empty albums

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Dear community,

I managed to sync my Lightroom classic catalogue with Lightroom (web). While all my pictures are in the cloud, the collections are now all empty albums. (see screenshot 1)

I marked all collections in Lightroom classic for sync (see screenshot 2), but they don't show up in Lightroom (web).

Does anybody know how to fix this?

Many thanks in advance!

[Moved from ‘Bugs’ to ‘Discussions’ by moderator, according to forum rules. A ‘bug’ is not just another word for a problem with software.]

macOS

C

CS Fotografie

Inspiring

I had problems with the sync function. LR randomly changed metadata and kept synchronizing for ever. So I decided to delete all synchronized pictures and restart the whole sync process. It took more than a week to syncronize some 90k pictures. Now all the pictures are synchronized from LR Classic to Lightroom CC and Web again, but a lot of the albums/collections are empty (on the web). I tried to stop and restart sync of these albums again, but it didn't do the trick. It ist strange enough that only about a third of the albums/collections don't sync, but the rest does. I've been waiting a few days now to allow synchronisation, but nothing changes.

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