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Participant
October 21, 2024
Question

Lightroom Classic v 14.0.1 crashing and ejecting external hard drive

  • October 21, 2024
  • 1 reply
  • 532 views

Lightroom Classic v 14.0.1 was recently updated on my computer and now when trying to click on an image to export, it gives me the spinning wheel of death before saying "file could not be found" and ejecting my external hard drive. I tried to uninstall and reinstall an older version but the catalog had already been updated and was no longer compatible. I have removed some of the pictures that it seemed to freeze on to see if the image itself was corrupted - doesn't appear to make a difference. Other folders won't even open at this point.

 

Currently on a Macbook Pro with Sonoma 14.6.1 using a Seagate hard drive. 

 

Help!! It's peak season and I essentially can't do my job.

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1 reply

dj_paige
Legend
October 21, 2024

Your old catalog from LrC 13.5 is still present on your hard disk, its in the same folder as the upgraded catalog, in a subfolder named "Old Lightroom Catalogs" (I think that's the name).

 

Is it just LrC that crashes or does the spinning wheel of death cause the entire computer to crash?

Participant
October 21, 2024

Thanks! Will see if I can locate that folder.

 

It's just LrC that crashes, the rest of my computer is fine.