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yosir464502191
Participant
July 14, 2022
Question

Lightroom Classic (v11.4.1) Selecting photo not shown in Develop mode on Windows

  • July 14, 2022
  • 1 reply
  • 191 views

I use Lightroom Classic V 11.41, on my PC, when selecting a photo in Develop mode the photo not shown, the previous photo remains on the screen, while the photo in navigator is blank, when quit and open again I can use the lightroom but the problem appears again. one of my friends use lightroom on Mac has same problem

 

 

 

 

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1 reply

Sameer K
Community Manager
Sameer KCommunity Manager
Community Manager
July 14, 2022

Hi there,

 

Thanks for reaching out. We are sorry for the trouble with Lightroom Classic. I'd be to help you figure this out.

 

Could you please share the system info from Help > System Info? Does this only happen when you open a RAW file, or does JPEG behave similarly? Do you work with a multi-monitor setup? Could you please share a screenshot or video recording of this behavior? Have you tried any troubleshooting steps?

 

Please go to Lightroom Classic > Edit > Preferences > Performance > Use Graphics Processor > Set it to Off if it is on Custom or Auto. If this shows you any differences, please check this article to troubleshoot the GPU further: https://helpx.adobe.com/lightroom-classic/kb/troubleshoot-gpu.html

 

Let us know if this helps,

Thanks!

Sameer K

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