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T
TazTakesPhotos
Participating Frequently
June 25, 2023
Question

Lightroom Classic will not launch

  • June 25, 2023
  • 3 replies
  • 373 views

Literally nothing happens. 
I have restarted, uninstalled, restarted, reinstalled, restarted, signed out of Adobe Creative, restarted, signed back in and restarted and STILL it will not launch.

It appears in Task Manager but WILL NOT launch.

Please please help if you can provide any further suggestions, I have a wedding to edit and I can't do anything whatsoever. I'm appalled that this can be an industry standard application and yet be so unreliable.

[moved from bugs to discussions according to community rules - Mod.]

This topic has been closed for replies.

3 replies

T
TazTakesPhotosAuthor
Participating Frequently
July 1, 2023

Another update:

updated everything updateable on windows and updated GFX drivers
Still no joy.

T
TazTakesPhotosAuthor
Participating Frequently
June 26, 2023

UPDATE:
So after resetting preferences and restarting, it started asking me to update the catalog for the new update (which I did a few days ago - confused) anyway i thought meh let it do it again. The new catalog it created (v12) didn't have any of my 50k+ photos that are in my old catalog. It's a completely blank catalog. When i tried to load my existing V12 catalog from less than a week ago, it again failed to launch...

Is there some way of fixing my existing catalog because it seems to be what's causing the problem

 

GoldingD
GoldingD
Legend
June 26, 2023
quote

UPDATE:
So after resetting preferences and restarting, it started asking me to update the catalog for the new update (which I did a few days ago - confused) anyway i thought meh let it do it again. The new catalog it created (v12) didn't have any of my 50k+ photos that are in my old catalog. It's a completely blank catalog. When i tried to load my existing V12 catalog from less than a week ago, it again failed to launch...

Is there some way of fixing my existing catalog because it seems to be what's causing the problem

 


By @TazTakesPhotos

Instead of starting LrC, and letting it open (I assume) the most recent, or previous catalog (or what LrC thinks that catalog is) use your OS file manager  and locate the catalog you want, double click on the catalog, and see what occurs.

 

T
TazTakesPhotosAuthor
Participating Frequently
June 28, 2023

When i do this, LRC again refuses to open 

F. McLion
Community Expert
F. McLionCommunity Expert
Community Expert
June 26, 2023

Please try if it helps to reset the preferences: https://helpx.adobe.com/lightroom-classic/help/setting-preferences-lightroom.html

Uninstall and reinstall does not reset the preferences.

Did it work before on this PC?

Also, let us know the specs of the PC and if you are trying with the latest version 12.4?

--- Got your issue resolved? Please label the response as 'Correct Answer' to help your fellow community members find a solution to similar problems. ---
T
TazTakesPhotosAuthor
Participating Frequently
June 26, 2023

That didn't work either I'm afraid.

Also, (not that you would know necessarily but... to the 'mod' i guess) why was this thread moved from Bugs to Discussions?
This is clearly a bug, surely??

F. McLion
Community Expert
F. McLionCommunity Expert
Community Expert
June 26, 2023
quote

That didn't work either I'm afraid.

Also, (not that you would know necessarily but... to the 'mod' i guess) why was this thread moved from Bugs to Discussions?
This is clearly a bug, surely??


By @TazTakesPhotos

 

Read here:

https://community.adobe.com/t5/lightroom-classic-bugs/p-do-i-post-in-discussions-or-bugs/idi-p/13691887

 

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