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Known Participant
August 14, 2023
Question

Lightroom Classic Will Not Sync

  • August 14, 2023
  • 1 reply
  • 213 views

I have been having issues with Lightroom Classic syncing.  I finally got fed up and nuked everything.  I went to the web and deleted all content.  Everything shows nice and clean online.  However, Lightroom will not start syncing.  I'm only trying to sync 11 photos and it's stuck.  Any ideas?

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1 reply

KR Seals
Community Expert
Community Expert
August 14, 2023

Can you explain your procedure for syncing? 

What do you mean by "online"? Are you looking at "lightroom.adobe.com" website?

It would be helpful if you provide the following info:

Ken Seals - Nikon Z 9, Z 8, 14mm-800mm. Computer Win 11 Pro, I7-14700K, 64GB, RTX3070TI. Travel machine: 2021 MacBook Pro M1 MAX 64GB. All Adobe apps.
TJM JHWYAuthor
Known Participant
August 15, 2023

Lightroom Classic 12.4 running on a Mac Studio M2 Ultra with 32 GB RAM and a 4 TB Drive running macOS 13.5.  So just about the latest of everything.  I am trying to sync to lightroom.adobe.com and thus lightroom mobile.  I select a Collection with 10 photos for syncing, click on the little cloud in the upper right corner, tell it to start syncing, it says "Syncing 10 photos" and nothing happens.  Under preferences lightroom sync, no activity.  I'm perplexed.

KR Seals
Community Expert
Community Expert
August 16, 2023

I'm perplexed,too. It's never failed to sync for me. My synced catalog is on my PC. I mostly use my M1 MAX MBP for travel.

Try resetting your LrC prefercnses.

Ken Seals - Nikon Z 9, Z 8, 14mm-800mm. Computer Win 11 Pro, I7-14700K, 64GB, RTX3070TI. Travel machine: 2021 MacBook Pro M1 MAX 64GB. All Adobe apps.