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Participating Frequently
September 25, 2025
Question

Lightroom Classic won't load

  • September 25, 2025
  • 2 replies
  • 318 views

Hi there.  I have used LR Classic for years. I am on a PC laptop. I have LR verson 14.5..1

 

Yesterday evening, I closed the lid to my laptop and left for church. When I came back, Lightroom was shut down and would not load. I rebooted, tried again. Nothing. I uninstalled, rebooted, then installed again from the Creative cloud.  Rebooted, then tried to load.  Nothing.

 

A mentor advised to delete a .LCK file. Did that. rebooted. Still nothing.

 

I really need to have LR working as I'm working on an album which is due before next week.

 

Please help!

2 replies

dj_paige
Legend
September 25, 2025

Try this: go into Windows Task Manager, delete any instance of Adobe Lightroom Classic, and then see if LrC will start properly.

Participating Frequently
September 25, 2025

Thanks. I've done this multiple times.  It doesnt seem to help.

dj_paige
Legend
September 25, 2025

Try creating a new user profile in Windows, and install LrC in this new user profile.

nikunj.m
Legend
September 25, 2025

Hi, thanks for reaching out, and we're sorry about the trouble! 

Could you let us know the version of Windows you're working on? Are you getting an error when trying to launch the app or nothing happens when you click on the App? 

You can try to reset the preferences of Lightroom using the steps mentioned here: https://adobe.ly/46U8scG

 

Let us know if it makes a difference! 
Thanks,
Nikunj

Participating Frequently
September 25, 2025

Hi. Thanks for the quick response.

 

I am on Windows 11.  Nothing at all happens with I click on the icon or app.  I've also tried to reset the preferences and nothing happens there. 

nikunj.m
Legend
September 25, 2025

That's strange! 

And just to confirm, did you try resetting the preferences of Lightroom Classic using the steps to do it manually as mentioned in the article I shared? 

If yes, try removing Lightroom Classic and related files using the Creative Cloud Cleaner tool and then reinstall it. You can check how to use the Creative Cloud Cleaner tool here: https://adobe.ly/4mzvJoS


Thanks,
Nikunj