Lightroom constantly crashing Mac, also causing inability to browse web.
- August 26, 2021
- 8 replies
- 3558 views
I am on a 2019 5k, 27inch iMac with 3.6Ghz 8-Core Intel i9 with 40Mb RAM and Radeon Pro 580X 8GB Graphics Card. I'm running Big Sur 11.5.2. I'm using Lightroom 10.4.
I'm experiencing lightroom constantly freezing on a variety of actions - clicking develop module, cropping images, closing one catalogue and opening another. It's infuriating. A strange side effect when this occurs, safari also freezes and won't load web pages.
More recently I've experienced the same behaviour on Lightroom 10.3. I tried all of the following with no luck, so I downgraded to Lightroom 10, experienced absolutely no problems what so ever.
With 10.3:
Reset Lightroom and Photoshop preferences
Deselected GPU
Re-installed Lightroom and Photoshop
Ran 'clean up' software discussed in these forums
Re-installed OS-X
Nothing seemed to work until I downgraded Lightroom. With the new release of 10.4 I hope whatever issue is causing this would have been resolved, but NO, I've crashed 4 times today. I don't have a lightroom crash report as I need to hard close my Mac (via power button). If I try to close via menus my Mac hangs on exit and nothing happens. None of this occurs when I'm running version 10, and I have this issue with no other software.
I'm at my wits end with Lightroom. I feel like I've tried every solution discussed on every forum. I would love any advice anyone could offer me. In the meantime I'm downgrading to v10 once again.
I’ve attached the most recent crash report.