lightroom crash at launch

Forum|Forum|7 years ago
February 17, 2019
3 replies
744 views

I know there is plenty of topic about that but i went through all and try al the diferrent trick. i unistall/reinstal lightroom, check the registry, unistal/reinstal windows c++ etc.. Its still not working... Please help me !

This topic has been closed for replies.

GoldingD

Legend

What GPU do you have

What is the GPU driver version

If you go to the GPU mfg website. Does a new driver exist. (By mfg , I mean NVIDIA, INTEL, AMD, not DELL, ACER, HP, ASUS, etc)

review:

Adobe Lightroom GPU Troubleshooting and FAQ

Troubleshoot Adobe Lightroom problems, issues, or bugs

Turning off Lightroom’s GPU preferences even when crashing on startup. – Lightroom Blog

https://eguru.info/fix-issue-with-lightroom-and-photoshop-cc-crashing-on-launch/

Lightroom doesn't launch or closes automatically after splash screen

A

adrieng73918674Author

Inspiring

i have nvdedia gforce 980m i keep it up to date with geforce experience app.
I'll try the few troubeshooting and get back to you (i'll try this evening i'm not near my pc)

GoldingD

Legend

While I think the GeForce app behaves nowadays (at one time it would clearly fail at driver updates, you would receive an error notice)I would not trust it to be 100% accurate.

Just the other day, my GeForce had nada to say about an update. My curiosity sent me to the NVIDIA website and dang if a new driver did indeed exist.

dj_paige

Legend

adrieng73918674 wrote
I know there is plenty of topic about that but i went through all and try al the diferrent trick. i unistall/reinstal lightroom, check the registry, unistal/reinstal windows c++ etc.. Its still not working... Please help me !

What version number of Lightroom? What version number of Windows? Please do not use words like "latest" or "up-to-date", we need the version numbers.

A

adrieng73918674Author

Inspiring

Yes i tried to reset preferences, no chance.

Why Latest or up to date is not accurate enough ? ^^ latest is latest :-D

So my version is: Lightroom classic CC Version 8.2

And windows 10 home version 1809

Thx for your help guys !

dj_paige

Legend

adrieng73918674 wrote
Yes i tried to reset preferences, no chance.
Why Latest or up to date is not accurate enough ? ^^ latest is latest :-D

Because for some people, the updater doesn't update and you think you have the latest, but you don't. And many people are just misinformed when they think they had the latest. Only by telling us the version numbers can we know for sure.