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aurélienc29749469
Participating Frequently
July 28, 2025
Question

lightroom crash many times

  • July 28, 2025
  • 1 reply
  • 416 views

Hello, my lightroom crash many times "no reason"  6 different versions , same problem 

 

Help , im a pro use

 

[Crash Report Attached as Text File]

1 reply

AxelMatt
Community Expert
Community Expert
July 28, 2025
quote

Hello, my lightroom crash many times "no reason"  6 different versions , same problem 


By @aurélienc29749469

 

What do you mean with "6 different versions"? What are the different versions. Please be more specific.

 

First you should install the latest update of Lightroom Classic to version 14.4

 

If this doesn't help you should do the reset the preferences of Lightroom Classic:  How to reset Lightroom Classic preferences (adobe.com)

It's recommended to backup your preferences before you reset the preferences to the default settings: 

https://helpx.adobe.com/lightroom-classic/kb/preference-file-and-other-file-locations.html

 

If this doesn't help, you should try is to switch off the GPU support from the Lightroom preferences and check if that helps to fix the issue. Go to Lightroom > Preferences > Performance tab > Uncheck "Use Graphics Processor" > Restart Lightroom.

https://helpx.adobe.com/lightroom-classic/kb/troubleshoot-gpu.html

 

If Lightroom doesn't start correctly the please see "Solution 2" in the document behind the link below.

Troubleshoot GPU issues | Lightroom Classic (adobe.com)

 

If it's help see here Troubleshoot GPU issues | Lightroom Classic (adobe.com) and check the different steps. 

As far as I know there's a update for NVidia's device driver available. Goto NVidia's site, download and install the appropriate Studio Version for your graphic card. Then check. Don't use the Game Ready version.

 

BTW: On my machine I'had some problems with the driver version 576.88. I've been go back to version 576.52

 

Another reason can be a corrupt catalog. Try to create a temporary new catalog.  

https://helpx.adobe.com/lightroom-classic/kb/troubleshoot-corrupt-catalog.html

 

 

 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 5 - Topaz Photo
aurélienc29749469
Participating Frequently
July 28, 2025

Aucunes méthodes ne fonctionnent, j'ai tjs un arrêt soudain de LRc,  

 

J'ai testé sur toutes les versions depuis 14. jusque la dernière.

J'ai testé sur les 3 dernières version du driver RTX 4090  Studio 576.88   576.52    577 

Après un moment d'inactivité le problème apparait , crash Lrc uniquement, aucuns souvis au niveau des RAMS , aucuns au niveau de windows, aucun au niveau disque, pourriez vous consulter mes rapports d'erreur envoyé ? 

Community Expert
July 28, 2025

Could you be having a hardware failure?