Lightroom crashed, reset itself to default and will not allow me to save as jpg

Question

I was using Lightroom Classic, hovered over the Adaptive:Sky drop down menu and it crashed.

When I re opened it had reset itself to Default, every menu had to be reopened and it will not allow me to save an image as a jpg, I only get jpeg2000 and jpeg XL in the menu, I do not have any unflattened layers.

Rob_Cullen · Accepted Answer

It is possible, if the image came from Lightroom-Classic, then it is in 16bit mode, and by default a [Save] command would place the image back in LrC as a TIF or PSD (which you can export from)

You need a flattened, RGB, 8bit, image in Photoshop (default Preferences) to allow [Save As] for JPG, JPEG.

Or you can use the [Export As] function.

Or you can change Preferences > File Handling > Enable legacy “Save As”

JohanElzenga · Answer

Please explain in more detail (and perhaps post screenshots) what you mean. Lightroom does not ‘save’ images. It can export them in different formats, however. Is that what you mean? Lightroom also does not support layers, so I have no idea what you mean with not having ‘unflattened layers’. Are youreally talking about Lightroom Classic?

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