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amberp91491119
amberp91491119
Participant
June 27, 2015
Answered

Lightroom crashes in develop mode

  • June 27, 2015
  • 8 replies
  • 31555 views

Just reinstalled creative cloud and lightroom on my computer. we have done a system upgrade and I have had lightroom on this computer before and it worked great. WE have upgraded the system to Windows 10 and lightroom still won't work. I have been reading troubleshooting blogs for over a week now and have tried numerous things. I have uninstalled and reinstalled lightroom probably 10 times. I have signed in and out of creative cloud 2758905382 times. I have deleted all associated old files from previous versions of lightroom. I have the latest up to date driver. At first I couldn't develop a picture. It would crash when I would copy settings. Then it started crashing after I woudl click to edit the next picture. Then I deleted a bunch of things and then it wouldn't import images (which I discovered was apparently because I had my printer plugged in??). Resolved the import issue but still can only edit one photo at a time and then it crashes. I used a Nikon d7100 with RAW files. Please help - I am beyond frustrated and have a very unhappy bride.

This topic has been closed for replies.
Correct answer F. McLion

Deactivate the GPU acceleration while LR is not running:

Navigate to %appdata%\Adobe\Lightroom\Preferences\Lightroom 6 Preferences.agprefs and change the following line:

useAutoBahn = true,

to the following

useAutoBahn = false,

Save and close and launch Lightroom 6 again



8 replies

W
whoomba
Participant
August 2, 2020

Same here. Logged in just to say thanks. I imported some presets and I thought that did it. It was driving me crazy.

MathewCNichols
MathewCNichols
Participating Frequently
February 19, 2019

Just to clarify quickly, this bug appears as a problem with Camera Raw not correctly implementing GPU Acceleration when editing raw files. It's not actually a bug with Photoshop or Lightroom specifically.

In Lightroom, this is easy to fix. Follow the path Edit > Preferences > Performance, you will see that the "Use Graphics Processor" is in the "Camera Raw" groupbox of settings.

In Photoshop, it's a little more complicated. If you follow the same path Edit > Preferences > Performance > "Use Graphics Processor," you will see that it is not in a "Camera Raw" groupbox of settings, and deselecting it will not fix the problem. This setting is applicable specifically to Photoshop only and doesn't address the problem.

Instead, in Photoshop you have to follow a different path. Navigate to Edit > Preferences > Camera Raw > Performance > "Use Graphics Processor" and deselect. This will resolve the problem.

Re: PS 2018 Open Image hangs

R
rabinzola
Participant
May 14, 2018

easy peasy! It worked super fine!

P
pf189131
Participant
May 29, 2017

Fixed proposed here did not work for me. instead

  1. Launch Photoshop.
  2. Choose Edit > Preferences > Performance (Windows) or Photoshop > Preferences > Performance (Mac OS).
  3. Deselect Use Graphics Processor.
  4. Quit and relaunch Photoshop.
    F. McLion
    Community Expert
    F. McLionCommunity Expert
    Community Expert
    May 29, 2017

    You are talking about Photoshop while this is the Lightroom forum.

    These are separate programs with their own preferences, do not mix them up.

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    P
    pf189131
    Participant
    May 29, 2017

    Fair enough - The same setting is actually available in Lightroom and did resolve the issue described in this conversation (at least for me)

      Agnasray
      Agnasray
      Participant
      August 28, 2016

      I am really suffering problem with Lightroom cc update 2015 6.1 & Camera Raw 9.6.1 which came June or July update from adobe. I use my GPU just for editing photos which is Nvidia Gtx 950, well my system is working great without any problem with the GPU but only the lightroom & camera raw freezing images ( NEF or TIFF) whenever I am going to develop. I tried all the stuffs like uninstalling both PS & Lightroom , reinstalling, reinstalling graphics driver etc. In the PS , there is no problem but only problem happening in Camera Raw & Lightroom. If I uncheck the option "use graphics processor" on both application everything working fine but a bit slow. My question is why this is happening? I had Gtx 630 previously which was lower end GPU everything was working good. So why the hell I upgraded my gpu ? for better rendering obviously. I figured out My GPU is working fine enough (tested) but there is a bug in these package of software. My notebook also runs on gtx 950m & there is no glitch or bug, the same software package installed like desktop. I dont want to downgrade my Camera raw, because I saw system information on Camera raw & Lightroom. Both of them says everything is passed like open gl 4.4 etc. Then where is the glitch? Why this is happening only on desktop gpu not the notebook? I also read the adobe forum & there are thousands of people facing the same problem with GPU option. Can adobe provide a strong package like no glitch or bug?

      M
      mt97021558
      Participant
      July 29, 2015

      I have the same problem .Isntalled windows 10 and lightroom crashes in the develop mode almost direct. When I try to deactivated the GPU acceleration it crashes as well. What should i do?

      F. McLion
      Community Expert
      F. McLionCommunity ExpertCorrect answer
      Community Expert
      July 29, 2015

      Deactivate the GPU acceleration while LR is not running:

      Navigate to %appdata%\Adobe\Lightroom\Preferences\Lightroom 6 Preferences.agprefs and change the following line:

      useAutoBahn = true,

      to the following

      useAutoBahn = false,

      Save and close and launch Lightroom 6 again



      --- Got your issue resolved? Please label the response as 'Correct Answer' to help your fellow community members find a solution to similar problems. ---
        M
        mt97021558
        Participant
        July 29, 2015

        Hi, thanks for the fast respons. When you go back to driver 14.4 (AMD 7600HD) the problem seemed to be solved. It even supports GPU acceleration with this older driver.

        For the older driver: Previous

        Hope Lightroom will work without any bypass in the near future.

        dozier77
        dozier77
        Participant
        July 16, 2015

        I was having a very similar issue and deactivating GPU acceleration seems to have fixed it for me.

        F. McLion
        Community Expert
        F. McLionCommunity Expert
        Community Expert
        June 28, 2015

        Try deactivating GPU acceleration: https://helpx.adobe.com/lightroom/kb/lightroom-gpu-faq.html#Troubleshooting

        --- Got your issue resolved? Please label the response as 'Correct Answer' to help your fellow community members find a solution to similar problems. ---
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