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martir68364484
Inspiring
April 5, 2026
Question

Lightroom crashes turns my desktop black

  • April 5, 2026
  • 1 reply
  • 13 views

So I don’t use lightroom for anything that graphics intensive. It’s main purpose as far as I am concerned is to embed keywords into the files. But When I tried exporting an image, it turned my desktop black. I am sure this is probably indicative of a much bigger problem because who cares about lack of wallpaper on a desktop. Anyway, I googled that it was probably something to do with incompatibility with drivers or not having the latest version of lightroom. [BTW, I turned off auto updates because the updates always ruin everything and make everything unusable with all this AI bloatware… but I digress]. This time, I updated lightroom and it still happened.

Is this reallyl a thing. And do I need to permanently turn off graphics card acceleration? Really? It keeps nagging me to turn it on too.

I have the latest Nvidia driver from the Windows update site [or Dell or whatever it is]. No, I did not download the latest Studio driver from Nvidia’s website via their dedicated app because it seems to me that the last time I tried that, it blew up my computer.

By that i mean blue screen of death clock timeout error or something like that. It was so bad I had to start over like it was a new computer which included uninstalling the much-hated Macafee anti-virus again. So I am not anxious to repeat that nightmare.

I don’t remember why I concluded it was the graphics driver which caused the total meltdown, but I had to reinstall every single app and reload all my files and rebuild all my metadata...from zero. And no, I do not have onedrive sync on either. I thought I bought a good computer for this purpose, but I feel like I got a lemon if 32GB of ram and an RTF 3080 graphics processor cannot handle a simple file export from lightroom.

 

So I turned off hardware accelleration and that at least stopped it from turning my desktop black. I just wish my full-time job was not troubleshooting all the attendant problems that lack of betatesting seems to cause.

    1 reply

    AxelMatt
    Community Expert
    Community Expert
    April 6, 2026

    Please provide a copy of your 'System Info'. This can be get from the Lightroom menu item Help > System Info. There's a copy button in the System Info dialog. Press this button and paste the info into a text file and attach it to your next forum post.

     

    My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 6 - Topaz Photo AI