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kenray44
kenray44
Participating Frequently
June 14, 2017
Answered

Lightroom crashes when attempting to you development tool.

  • June 14, 2017
  • 3 replies
  • 793 views

Since the last update of Lightroom, it now crashes, sometimes when moving from Library(Bibliothek) to Development (Entwickeln) I am using a German Version.

In "Bibliothek" everything is OK but when I move to Development(Entwickeln) it  crashes, not always but very often. I have checked that my Video Driver is upto date.

This an AMD Radeon 17.1.1 ; Grafik-Chipsatz AMD Radeon R/ 200 Serie ; Speichergroße 2048mb ; Speichertyp, Hyper Memory ; Systemtakrate 780MHz ; Windows !0 (64bit) ; CPU-Typ Intel(R) Core(TM) i5cpu650 @ 3,20GHz.

Up untill the upgrade it has worked perfectly!

I find your help System pathetic and not in the least helpful. I have been using Lightroom since Version 2 and was always happy with it but since being on "Cloud" I have to say I am not a happy user

Kenneth Duke

    This topic has been closed for replies.
    Correct answer F. McLion

    Versuch mal die GPU zu deaktivieren: Adobe Lightroom GPU – Häufig gestellte Fragen und Fehlerbehebung

    Hast Du den Treiber bei AMD überprüft? MS update ist da meistens nicht aktuell.

    3 replies

    Akash Sharma
    Akash Sharma
    Legend
    June 14, 2017

    Hi Kenneth,

    We're sorry that you're having issues using Lightroom. Please take a look at this article Adobe Lightroom GPU Troubleshooting and FAQ and try disabling the use of GPU in Lightroom as suggested. This way we can specify if the issue is caused by the GPU driver or not.

    Let us know that outcome.

    Thanks,

    Akash

    kenray44
    kenray44Author
    Participating Frequently
    November 17, 2022

    Ich habe die  System Info ausgedruckt for Lightroom Calssic Version 12.0.1 (202210260744-9e008017.

    Unter die Rubrik"Information zum Grafiprozessor"  Steht "Anfangsstatus:GPU wird nicht unterstutzt   Benutzerpräferenz: Automatisch"

    Weitere Beobachtung; When die Watermark Dialog bearbeitet, can man die vorhandenen Watermarks auswahlen und die werden gezeigt, nach verlassen diese maske und zuruck zu Foto, um zu Kontrollieren wollen ob die Watermark ausgewahlt ist, zuruck in die Watermark Dialog, ist die Dialog wieder auf Benutzter definiert, also scheint mir ein Software mangle! Ich hoffe das meine Deutsch verstandlich ist.

    johnrellis
    johnrellis
    Legend
    November 17, 2022

    Please do the LR menu command Help > System Info and copy/paste the entire contents here so we can see exactly which versions of hardware and software LR thinks you're running.

    F. McLion
    Community Expert
    F. McLionCommunity Expert
    Community Expert
    June 14, 2017

    AMD Treiber version 17.1.1 ist alt, vom Januar.

    Versuch die aktuellste Version.

    --- Got your issue resolved? Please label the response as 'Correct Answer' to help your fellow community members find a solution to similar problems. ---
    F. McLion
    Community Expert
    F. McLionCommunity ExpertCorrect answer
    Community Expert
    June 14, 2017

    Versuch mal die GPU zu deaktivieren: Adobe Lightroom GPU – Häufig gestellte Fragen und Fehlerbehebung

    Hast Du den Treiber bei AMD überprüft? MS update ist da meistens nicht aktuell.

    --- Got your issue resolved? Please label the response as 'Correct Answer' to help your fellow community members find a solution to similar problems. ---
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